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1,685 Reviews of Serra Nissan - Service Center
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January 18, 2019
Very professional help with oil change on vehicle I feel safe having my vehicle serviced at nissan service center employees are very in formed and helpful always clean and comfortable sitting areas wi I feel safe having my vehicle serviced at nissan service center employees are very in formed and helpful always clean and comfortable sitting areas with free popcorn very nice and convient dont always need appointment drive up trested just as nice More
by INEZ56dnc
Verified CustomerEmployees Worked With
The lafy over survey information was very concerned and caring very nice person
January 14, 2019
awesome service! Serra Nissan Service was awesome and fast thanks to Vanessa White. Will definitely be bring my Altima back for future services! Highly recommend this Serra Nissan Service was awesome and fast thanks to Vanessa White. Will definitely be bring my Altima back for future services! Highly recommend this dealership. More
by koridanielle
January 14, 2019
Never called me to discuss period! If I received updates, I had to call. Still wouldn’t have my car if I hadn’t called daily. Messed up car also. Oil light WAS NOT on when I took car, b If I received updates, I had to call. Still wouldn’t have my car if I hadn’t called daily. Messed up car also. Oil light WAS NOT on when I took car, but after circuit was replaced, oil light was on. They told me they would check, two days later, I called. They said circuit was replaced, but they hadn’t had a chance to check oil light. I went and got the car, took it to another place of service to have oil light checked/repaired. The codes were not properly reset for this service, and I will have to return the car to get this remediate. They had car for TWO WEEKS! More
by Gthrailkill
January 12, 2019
Extremely Pleased From the moment I dropped my car off until the moment it was delivered to me I was impressed by how easy, fast and painless the service process was. S From the moment I dropped my car off until the moment it was delivered to me I was impressed by how easy, fast and painless the service process was. Staff was also knowledgeable, helpful and friendly. Vanessa was great and I’ll be scheduling all my service needs with her. More
by janita.e.harris
Employees Worked With
Vanessa White
December 31, 2018
Fast and Dependable The service department got me in and out quickly. They were very professional and kept me updated with the status of the repairs. They even told me The service department got me in and out quickly. They were very professional and kept me updated with the status of the repairs. They even told me about a recall that I didn't know about. I will continue to use them for my car. More
by jfgirl2000
Employees Worked With
Amy Caretti
December 28, 2018
Very Helpful & Expediate. Vanessa was very helpful and thorough during my unannounced service visit. She was very polite and prepared me for my next service visit by notatin Vanessa was very helpful and thorough during my unannounced service visit. She was very polite and prepared me for my next service visit by notating in writing any potential services & their cost. More
by MRHUDSR
Employees Worked With
Vanessa White
December 26, 2018
Service and Employees The service was excellent and prompt. The employees were professional, respectful & corrected my appt time in a timely manner. Thank you Mikayla and The service was excellent and prompt. The employees were professional, respectful & corrected my appt time in a timely manner. Thank you Mikayla and Amy for taking care of me! Merry Christmas & Happy New Year! More
by sandrews58
Employees Worked With
Amy Caretti, Mikayla Fuller
December 26, 2018
Very quick and easy Vanessa was very professional and handled everything dilligently and kept me informed throughout the process. Very pleased with my experience and will Vanessa was very professional and handled everything dilligently and kept me informed throughout the process. Very pleased with my experience and will definitely recommend to friends and family. More
by jameswesley
Employees Worked With
Vanessa White
December 25, 2018
Excellent Prompt service upon entering the service department. Service advisor was very pleasant. Explained to me about how long it would take to evaluate the p Prompt service upon entering the service department. Service advisor was very pleasant. Explained to me about how long it would take to evaluate the problem and repair. Service advisor said that I should hear something by 4 which I did , the problem was corrected. And the car was ready to go. More
by valexander1958@gmail.com
Employees Worked With
Amy Caretti
December 24, 2018
Better than before In the past, service from this location had been very inconsistent (timely service, knowledgeable service managers, attitudes)... Now, the new manager In the past, service from this location had been very inconsistent (timely service, knowledgeable service managers, attitudes)... Now, the new manager and her team have turned things around for the better! More
by andonald1177
Employees Worked With
Amy Caretti
