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Serra Nissan - Service Center

Birmingham, AL

4.5
1,687 Reviews

1,687 Reviews of Serra Nissan - Service Center

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December 31, 2022

The service was good, I was kept informed of the progress. Service manager, .very professional and courteous. More

by E King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
December 30, 2022

The appointment was easy, and the service was excellent. I had to wait two hours for an oil change, but satisfied with service. More

by salevins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
December 30, 2022

The dealership is very professional and courteous. Well informed and knowledgeable. Service department was very quick and thorough. More

by tccc151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
December 26, 2022

You guys are always so good to me every time I come! ! You always take care of me in a timely manner and I appreciate what you do thank you More

by angelsei1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
December 25, 2022

The staff is very friendly and helpful. My car was taken on time and the waiting area is very nice. I really like the service and the manager was very helpful. More

by peggyward51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
December 23, 2022

The staff was very courteous and listen to my concerns with my truck. The mechanic was very knowledgeable and explained the solution to my problem. Also was impressed with service manager as he listened i More

by adtuck11@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
December 23, 2022

Very pleased with the great service that I received. Service staff was most accommodating. Thanks More

by johnfluennen56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
December 23, 2022

Always there to help with any repairs that are needed. Repairs are done in a timely manner More

by Walter67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell, Matt Henry
December 23, 2022

They are an excellent group of people. Work fast and efficient to serve your car More

by SANDERSCAROLYN733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Whisenant, Amanda Badgwell, Matt Henry, Jeff Coleman
December 22, 2022

The technician that put my driver's side mirror on did not put the cover on securely. It looked like he tried to glue it on but it is not secure. I won't use them again. More

by normahardy974
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember any names
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