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Serra Nissan - Service Center

Birmingham, AL

4.5
1,673 Reviews
Call Service Center (205) 856-2544

1,673 Reviews of Serra Nissan - Service Center

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December 05, 2024

I didn't have an appointment and it was no problem getting my oil changed. Kyng told me that it would be ok to get my car without the appointment. He was very polite and professional. Thank you so muc More

by kimyum42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyng Scott
Report | Print
Dec 05, 2024 -

Serra Nissan responded

We always love hearing about how our team members help to answer our customers' questions and provide them the best possible experience! Thank you for sharing your experience with us and for choosing Serra Nissan for your service needs! We hope you will continue to choose us for any future vehicle needs as well.

December 04, 2024

They are always acknowledging the customers and making sure they have everything they need. And always do everything they can to make sure the customer receives the best service. More

by Tayler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry, Kyng Scott
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Dec 05, 2024 -

Serra Nissan responded

Tayler- thank you so much for your review! We are so glad you got to experience the awesome customer service that we pride ourselves upon, and we deeply appreciate you choosing us for your service. We hope you will continue to choose Serra Nissan, and we look forward to serving you again!

December 03, 2024

Very nice and great customer service. Always so helpful fast and efficient would recommend to anyone More

by TIYANNAHENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyng Scott
Report | Print
Dec 05, 2024 -

Serra Nissan responded

Thank you so much for your great review - we are so glad to hear about your positive experience with our service center! We greatly appreciate you choosing Serra Nissan for your service, and we hope we have the chance to serve you again for any of your future service or sales needs!

November 28, 2024

There was very little interacting between us but they were very prompt and very friendly More

by YDENISEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2024 -

Serra Nissan responded

Thank you for your review! We very much appreciate your time and business with us and are glad we were able to help you with your vehicle's service needs! We hope to earn your business again in the future for any sales or service needs as well.

November 28, 2024

Fast, efficient. Courteous. Gives me peace of mind. Oil changes are too expensive. Charge less. More

by jeccasnanadnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2024 -

Serra Nissan responded

Thank you for your review - we are glad to hear that you are satisfied with our service team's workmanship and efficiency! When it comes to price, there are multiple factors that influence our service pricing including those that are out of our control, but we appreciate your feedback and will keep that in mind for future improvements. We hope you will return to see us in the future!

November 27, 2024

Friendly, knowledgeable and quick service. Comfortable waiting area with snacks and drinks. Will ge back! More

by scooper701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2024 -

Serra Nissan responded

Thank you for your great review - we are very glad to hear about your comfortable service experience! We deeply appreciate you choosing Serra Nissan for your vehicle's service needs and we look forward to serving you again in the future.

November 22, 2024

Always good service. Nothing changed and that is good. Never been pushed to do anything unneeded which I appreciate. More

by tduchock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyng Scott
Report | Print
Nov 23, 2024 -

Serra Nissan responded

Thank you so much for your great review - we are so glad to hear about your great service experience! We greatly appreciate your time with us and your feedback, and we hope you will continue to choose Serra Nissan for your vehicle's service in the future.

November 20, 2024

Always helpful and knowledgeable about products maintenance and services. Always professional and courteous I'm a driver and o trust serra service with my family More

by erkiabattle30dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyng Scott
Report | Print
Nov 21, 2024 -

Serra Nissan responded

Thank you so much for your wonderful review! We are very appreciative of your trust and your choice to spend your time and business with us. We look forward to serving you again for any of your future vehicle needs!

November 19, 2024

Easy to work with in a warranty situation. No arguing on what the warranty covered. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know her name
Report | Print
Nov 20, 2024 -

Serra Nissan responded

Thank you for your review, Susan! We are very glad you found our service center helpful and had a great experience working with your warranty. We hope that we can serve you again for any of your future service or sales needs!

November 14, 2024

The best service that I have received in my years of getting my car serviced here! More

by kaylaseymore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyng Scott
Report | Print
Nov 15, 2024 -

Serra Nissan responded

Thank you so much for this wonderful review - we do our best to deliver great service and it feels great for it to be recognized! We greatly appreciate you choosing Serra Nissan for your service needs, and we sincerely hope we can continue to serve you for any future needs as well.

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