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Serra Nissan - Service Center

Birmingham, AL

4.5
1,684 Reviews

1,684 Reviews of Serra Nissan - Service Center

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November 15, 2022

Great experience! I brought my vehicle in to be serviced and the technicians had me in and out in a timely manner! Highly recommend. More

by apennington0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry, Jeff Coleman
November 14, 2022

I regularly have my car serviced here and really like them. Very nice people. I will continue to come here for service and maintenance. More

by mclucusdnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
November 09, 2022

Every time I visit here for my routine car service staff is polite and the wait time is never long. More

by carlabonner3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2022

Friendly staff clean facility took care of my issue in a timely and efficient manner. I was on the road in less than anhour More

by ROBIN.BARRON1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
November 05, 2022

Everyone was very kind and the process was fairly is. I will continue to purchase there. More

by crue55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

This was the worst experience I have ever had. They drug my car on to a rollback wrecker and shook my car off the wrecker as well when we requested my car be towed with a wheel lift. Kept my car i More

by Robert
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Amanda Badgwell, Matt Henry
November 05, 2022

Came in for an oil change. Did not have an appointment, but was able to get it done in a fair amount of time. With my schedule it’s difficult to keep appointments. I was treate More

by mickimrspisces2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember
November 04, 2022

I came in without an appointment and was still taken care of in a timely manner. Extremely pleasant visit and grateful for being assisted without an appointment More

by dangelo.whitehead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
November 02, 2022

I received excellent service, very professional. Very satisfied. Waiting area very clean . Sales people and staff very efficient Check out was very good and simple More

by lovtrish744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell, Matt Henry
November 02, 2022

I like the service process, I get a text during the service process and there are no surprises about what was found and done to my car. More

by parisinmyfuture@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Higgins- Service Advisor 5-Star service
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