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Serra Nissan - Service Center

Birmingham, AL

4.5
1,683 Reviews

1,683 Reviews of Serra Nissan - Service Center

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October 06, 2022

They are nice but service people cannot handle problems with sensors, or don't want to. More

by rdharris080854dnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
October 05, 2022

I Enjoy how quick and the service was and the customer service was great also More

by ddennis4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
October 05, 2022

Serra Nissan reps were courteous and informative about the service needed and went above and beyond upon noticing a minor issue. I appreciate their service and attention to detail. More

by LISADCHAMBERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2022

I don't need 15 words to say well pleased. I will say again pleased More

by jefferyedmonson70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
September 28, 2022

I was greeted upon arrival; left my car to be serviced. Had an appointment and they did the job on about an hour. I was pleased! More

by Sharnon.Hogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
September 26, 2022

I had a excellent experience at the dealership the service department was very professional and helpful. More

by lovtrish744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
September 26, 2022

Updated on progress & estimated time. Courteous staff. Uncomfortable waiting area chairs. Convenient, close to home. More

by debrn911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts/Service cashier, Amanda Badgwell
September 23, 2022

Had issue with tire sensor staying on. They replaced sensor and charged $145 to program it , ridiculous. I contacted 3 other dealers and they on charge $20 to install and program it. Avo More

by larry.steele37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Badgwell, Matt Henry
September 22, 2022

They are great there customer service is great and they are very fast Ave on time with the work they do More

by mike11641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2022

My 2020 rogue has been serviced for the last two year's and the service has been great. More

by garysilmon
Customer Service
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
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