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Serra Nissan - Service Center

Birmingham, AL

4.5
1,676 Reviews

1,676 Reviews of Serra Nissan - Service Center

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August 23, 2022

The service center has very nice people and staff They are very knowledgeable. I would recommend them More

by dlm1374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Higgins
August 23, 2022

Thanks for the great service and friendly workers didn't take long for the oil change and inspection More

by jacksonsandy1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
August 23, 2022

When getting my car serviced this time my passenger side mirror was damaged and the tech tried to cover up the damage by not reporting it More

by denorris.spelldnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry
August 23, 2022

Do not care about their customer just dollars No one calls you to them you are a number More

by DNC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Coleman
August 23, 2022

When I had my car serviced, the tech damaged my passenger side mirror, when I noticed the damage and reported it. The Service Rep. Maxine Young contacted me and made sure the issue was resolved and more. Her More

by denorris.spelldnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxine Young, Matt Henry
August 20, 2022

Service was great when I arrived there and take care of my vehicle and they also called me when they finish More

by clifford.pylesdnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
August 19, 2022

Fast, friendly and professional. Reasonable prices on replacement parts, tires and labor. Would recommend highly. More

by cubandavet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
August 18, 2022

Professional, courteous, timely wait, and helpful. Explained what was needed for this check up and all parts were in stock. More

by mnc.jonesdnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Amanda Badgwell
August 18, 2022

Satisfied with work that was done. I will be returning for service again. Thank you. More

by dmjduke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
August 17, 2022

The service was great. The manager was very nice. And the timing great also. Didn’t take long. More

by cecilia.shacklefor
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
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