Serra Subaru Champaign

I recently moved into the area and had to choose from three dealerships in the area. Yelp ruled one out immediately. Another wasn't a Subaru Stellar Performer. I decided to try Subaru of Champaign County three dealerships in the area. Yelp ruled one out immediately. Another wasn't a Subaru Stellar Performer. I decided to try Subaru of Champaign County despite a couple of negative Yelp reviews back from '08 under their corporate name Worden-Martin Subaru. I went in for a 60,000 mile tune up, a recall and a possible transmission problem on my Forester XT. I brought in Subaru's maintenance schedule in case there would be any debate about what maintenance was required. I was on guard a bit, because over the telephone, they mentioned that they have "good", "better" and "best" tiers of service. As it turned out, I was being overly cautious. Alan went over the recommended maintenance and gave me a detailed price list upfront broken out by task. I also opted for some of the "better" and "best" services that I had planned to get, but it was all low pressure and courteous. The real test was the transmission and/or turbo problem that I had started experiencing. They worked the problem until finally contacting Subaru to figure out the solution. I was impressed with their tenacity, since that took quite a bit of time after the other work was completed. I was pleasantly surprised to find "No Charge" by that item presumably because they just had to reprogram the transmission. The waiting area at Subaru of Champaign County is pleasant and nicely stocked with drinks and free WiFi. Although I left my car there most of the day, I was onsite for the last couple of hours. During that time, I had to get something from my car. The garage itself was tidy and professional without any of the screwing around that you sometimes encounter. Lastly, I rated their price as 3 (OK). They aren't the cheapest garage for sure, but I was very satisfied with the overall quality. Alan even applied a coupon to my total which saved me $100. For a comprehensive tune up, I paid just over $800. I wasn't able to find an independent shop in this area specializing in Subarus, so it was worth it to pay a bit more for a competent shop. As far as I can tell, SoCC fixed my transmission problem on their first attempt. If anything changes, I will update this review, but so far so good. More