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Serra Toyota
Birmingham, AL
2,840 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 10, 2021
Mitchell Kelley has always been so welcoming and helpful. I'm a senior and he is patient in explaining everything I need to do but not pressuring me. He is a gem and I look forward to continued association I'm a senior and he is patient in explaining everything I need to do but not pressuring me. He is a gem and I look forward to continued association with him. Service was in a timely manner. Waiting area is very comfortable. More
by jrholmes91
Employees Worked With
Mitchell Kelley
April 09, 2021
The service I received was fast an professional, my experience was great..They was finished with my cas about an hour. I had my car serviced. Thank you. experience was great..They was finished with my cas about an hour. I had my car serviced. Thank you. More
by blackmorelenora
Employees Worked With
Quinton Smith, Matt Patterson
April 09, 2021
My experience with you all was great. You all got me the price I wanted and the payments about where i want it. Customer service was great and the salesmen was very professional in explaining everything abo price I wanted and the payments about where i want it. Customer service was great and the salesmen was very professional in explaining everything about the vehicle. Thank you for your dedicated service and I will refer others to you.all. More
by kelvinngsr
Employees Worked With
Quinton Smith, Cordell Scott
April 07, 2021
Excellent. No complaints Kept me updated. Work performed in timely manner. Will come back for future service needs. Bring my other vehicles for future service needs. performed in timely manner. Will come back for future service needs. Bring my other vehicles for future service needs. More
by Queenj
Employees Worked With
Mitchell Kelley , Matt Patterson
April 07, 2021
Excellent service! Josh Ritchie was so helpful! Excellent customer service! Love my Camry!! Gave me a great trade in. Made the whole process easy! Would highly recommend! Excellent customer service! Love my Camry!! Gave me a great trade in. Made the whole process easy! Would highly recommend! More
by Kbell
Employees Worked With
Shannon Twitty, Matt Patterson, Josh Richie
April 05, 2021
Service is always spot on. Serra does a great job of getting you in and out in a timely manner. Kept to appointment time. Informative. getting you in and out in a timely manner. Kept to appointment time. Informative. More
by Seanjeter05
Employees Worked With
Don’t remember guys name, but occupies first desk in service lane
April 05, 2021
Grant McClain was awesome, he was there to help from beginning to end. He never looked at me as if I did not have any money or if I have 10,000. I am 40 years old and the was the best car experience I beginning to end. He never looked at me as if I did not have any money or if I have 10,000. I am 40 years old and the was the best car experience I ever had. Thanks Grant! More
by Shontay
Employees Worked With
Grant Mcclain
April 01, 2021
Always a great experience!!! Dennis in service is very helpful and knows his stuff, if you are looking for a place to take your vehicle then you shouldn't look an further. helpful and knows his stuff, if you are looking for a place to take your vehicle then you shouldn't look an further. More
by djjazzy09
Employees Worked With
Matt Patterson
April 01, 2021
Friendly and professional. Though a little slow on some follow up and missed potential sale. Service appears to be knowledgeable and efficient. In and out within a reasonable time frame. follow up and missed potential sale. Service appears to be knowledgeable and efficient. In and out within a reasonable time frame. More
by dusty53
Employees Worked With
Matt Patterson
