Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Toyota
Birmingham, AL
2,876 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,876 reviews
September 04, 2026
I had a good experience working with Maya during the purchase of my vehicle. She was helpful throughout the process and made sure I had the information I needed to make my decision. I appreciate her tim purchase of my vehicle. She was helpful throughout the process and made sure I had the information I needed to make my decision. I appreciate her time and assistance in getting everything taken care of and would recommend working with her if you’re looking for a new vehicle. More
by Athuber7
Employees Worked With
Maya Glynn
August 26, 2026
I truly cannot say enough wonderful things about Amy and the experience she gave our family! From beginning to end, she went completely above and beyond to make sure we found exactly what we wanted. We were the experience she gave our family! From beginning to end, she went completely above and beyond to make sure we found exactly what we wanted. We weren't just another sale to her—she genuinely cared, kept us informed, answered every question, and treated us more like family than customers. Buying a vehicle can sometimes feel stressful or overwhelming, but Amy made the entire experience exciting, easy, and incredibly special. Her kindness, patience, honesty, and attention to detail were unmatched. She worked so hard for us, and when we finally picked up our van, it was even more beautiful and perfect than we had imagined! What stands out most, though, isn't even the gorgeous vehicle we drove home in—it's how we were treated throughout the process. Amy is the kind of person you hope to meet when making a big purchase. She truly cares about the people she works with, and that is something you simply can't teach. If you're looking for someone who will listen to what you want, work hard for you, celebrate with you when it all comes together, and make you feel completely taken care of along the way, ASK FOR AMY! I would recommend her to absolutely anyone and would choose her again without hesitation. Thank you, Amy, for taking such wonderful care of our family and making this experience one we will always remember. We absolutely LOVE our new van and we will be back! More
by Caitlyn
Employees Worked With
Amy Green-Twilley
August 11, 2026
Awesome good carehelful friendly concern nice patient understanding listen rejoice wit me follow up with me understanding listen rejoice wit me follow up with me More
by grannysj1954
July 15, 2026
Poor when it comes to their referral program when you refer someone who purchases a vehicle the length of time takes extremely long to receive also lack of communication from the salesperson and manageme refer someone who purchases a vehicle the length of time takes extremely long to receive also lack of communication from the salesperson and management to ensure prompt payment i've still have'nt received my payment and it's been since April i would not refer anyone to their because of reason More
by eterry
Employees Worked With
Vishal Rangani
