My wife and I were looking to buy a new vehicle. I looked at Serra Toyota’s reviews and noticed consistently that Larry Paulin (Coach) had a lot of good reviews. I gave him a call and he was great on the phone. We set up a time to come do some test driving. From the time we came in until the time the papers were signed, he was absolutely awesome. I hate dealing with car salesman because most are shady, but coach is different. He isn’t your typical car salesman. He was straight up with us and transparent on everything. I would give him 10 stars if I could. If you are looking for someone that will listen to you and go above and beyond to get exactly what you want, Coach is your man. I would also like to say the finance manager Nicholas Gregory was fantastic too. Serra Toyota gave us the best car buying experience we have ever had and gained lifelong business.