
Serra Toyota
Birmingham, AL
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This dealership I trust with my car they have been honest with me and good prices along with great customer service. I’ve been a woman who never trusted dealership to work on any of my cars but they won my t with me and good prices along with great customer service. I’ve been a woman who never trusted dealership to work on any of my cars but they won my trust after one trail visit. Keep up the great work ! More
Very friendly. Excellent customer service. Even provided lunch while you wait for your service !! The Customer Service and parts department were also a great help lunch while you wait for your service !! The Customer Service and parts department were also a great help More
Great technicians that take care of what you need and don’t sell you service you don’t. Comparable prices for the service done. I take all my vehicles to Serra Toyota! don’t sell you service you don’t. Comparable prices for the service done. I take all my vehicles to Serra Toyota! More
Awesome experience with sales, financing and we’ve already used the service department. We would definitely use this dealership again and recommend to our friends and family! already used the service department. We would definitely use this dealership again and recommend to our friends and family! More
Service Department was great. The person that referred Service Department was great. The person that referred me, Autumn Cook, to purchase a vehicle has never received her referral even though I've calle Service Department was great. The person that referred me, Autumn Cook, to purchase a vehicle has never received her referral even though I've called several times about the referral. How do we resolve this? More
Terrible day. A wheel bearing took 6 plus hours. Jon, the service advisor was good, and kept me informed. Just way to long waiting on completion the service advisor was good, and kept me informed. Just way to long waiting on completion More
Friendly, fast and easy processes! This dealership makes getting my car serviced a piece of cake. In the past I have found dealerships not to keep on schedule, this one is fantastic! I’ve had my car over getting my car serviced a piece of cake. In the past I have found dealerships not to keep on schedule, this one is fantastic! I’ve had my car over a year now and my car salesman looks me up whenever he knows I’m there. Makes me feel appreciated. More
Great, efficient, fast, courtesy, and nice people. I'm pleased it didn't take all day to get my services completed on my vehicle. Thank you Serra Toyota! pleased it didn't take all day to get my services completed on my vehicle. Thank you Serra Toyota! More
Excellent service department always nice and do good job on getting you in and out. Salesman are always nice. Would recommend to anyone who wants good service. on getting you in and out. Salesman are always nice. Would recommend to anyone who wants good service. More
Very comfortable atmosphere I felt very welcome the assistant service manager had excellent people skills made me feel very comfortable Mr. Dennis Woods did not show any partiality I do appreciate that assistant service manager had excellent people skills made me feel very comfortable Mr. Dennis Woods did not show any partiality I do appreciate that More