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Serra Toyota

Birmingham, AL

4.8
2,840 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,840 reviews

March 10, 2021

This Will Be My Second Time Going To Micheal Sides . He Is The Best Of Them All, He Always Come Through When I Need Him ... More

by Michelle Levert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sides
March 09, 2021

Great price, kept there word, fought to get me the best price and best rate, 100% satisfied with my purchase and over all experience thank you so much More

by whitej938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bria McGhee , Chris McDaniel
March 08, 2021

Fantastic service at this dealership. They get your vehicle in and out in a timely manner while you wait in comfort they take very good of you at Serra Toyota. More

by William Poland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Colamarino, Hunter Parker.
March 06, 2021

Simeon was great! Very friendly and quick staff! I got a Toyota RAV4 for a great deal! If you’re on a schedule let them know and they’ll accommodate More

by isabella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Twitty
March 06, 2021

Everything was great. Great service manager everyone super nice and pleasant. Service was done in a short period of time. Will continue coming to serra for all service. More

by Rodron4131
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Smith
March 05, 2021

Was sent emails and texted about my appointment. Knowable staff, great waiting area and William Humphre kept me updated on the progress of the service. More

by Dennise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
February 28, 2021

I really enjoyed the atmosphere. My salesman Chris Murray jumped in and I was out. Johnny explained and executed the deal. The money guy, got the signatures and ensured everything was fine. Sign and More

by CINDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Murray, Johnny
Apr 09, 2022 -

CINDY responded

Tony Q was fantastic. He was very friendly and worked very hard for me. Although I didn't get anything this time. I will be back because of him.

February 28, 2021

Always a pleasant experience. Also, I got an awesome deal on new tires for my Highlander. Mitch is such a nice, helpful, knowledgeable guy. Happy! More

by Ellakay10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Kelley, Matt Patterson
February 27, 2021

Very to friendly to me at dealership went l trade for a new car.The people was very nice and gentle to me and my mom. More

by 11 cribbd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan, Beh Doli, Joseph Jenkins, Ronald Babice, Shawn Jenkins, Josh Jarboe, Kelvin Dancy, Erick Fitzpatrick, Dave Harbison, Jerry Cheng, Blake Coon
February 26, 2021

Poor service when I had appt and took 1.5 hrs for simple oil change. I had appt for certain time and when I got there he said I had 2 cars ahead of me. That didn’t fly with me. More

by rwapilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Humphre
Feb 27, 2021 -

Serra Toyota responded

Hello, Here at Serra Toyota, your feedback is important to us. I would appreciate the opportunity to speak with you about your service experience. Please reach out to me at your earliest convenience. I look forward to speaking with you. Best Regards, Meghan Barnes Customer Relations Manager (205) 838-4400

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