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Serra Toyota

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.6
2,865 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,865 reviews

June 21, 2020

Eric was definitely amazing. I told him exactly what I wanted and I got that and more ! Brett was amazing as well , very quick with the paper work ! More

by Lovejoyakayla
Recommend Dealer
Yes
Employees Worked With
Brett Hickman, Erick Fitzpatrick
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June 20, 2020

Love the dealership. This is my third vehicle purchased here. Not completely satisfied this time. I came in for regular maintenance service as I do everytime notified and was my vehicle was lacking needed More

by granny
Recommend Dealer
No
Employees Worked With
Aaron Shrewsbury
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Jun 21, 2020 -

Serra Toyota responded

Hello, I am concerned to learn you were not completely satisfied with your maintenance experience. Customer feedback is important to us and I would truly appreciate the chance to address your concerns about the services provided. Would you mind contacting me directly when you are available? Your time is greatly appreciated. Best, Meghan Barnes Customer Relations Manager (205) 838-4400

June 18, 2020

My service writer Jon, didnt make me feel confident in service done to my car and seemed incompetent. Will return but will make sure I request different service writer. More

by Ashap
Recommend Dealer
Yes
Employees Worked With
Jon 2 stars
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Jun 20, 2020 -

Serra Toyota responded

Hello, I am concerned to learn about your dissatisfaction with your recent service experience. Please reach out to me so that we can discuss and address your concerns. I look forward to connecting with you. Best, Meghan Barnes Customer Relations Manager (205) 838-4400

June 16, 2020

This was my first lease vehicle and the transaction went very well. I was not considering leasing but the process was explained to me in a way I could understand and I am very happy with my purchase. More

by garlo
Recommend Dealer
Yes
Employees Worked With
Brandon Kiker and his dad Josh.
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June 16, 2020

Highly recommended this dealership to everyone, I bought the new 4 runner back in 2017 my suv have a service with this dealership every 6 months; I am happy any single time with the way they treat the custo More

by h04jasper
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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June 12, 2020

Very friendly and quick for 9000 check. Good job on cleanliness!! Enjoyed the sandwich’s provided since I was there at lunch time! Good visit! More

by Cbsanders
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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June 09, 2020

I had a great experience at the Serra Toyota, Birmingham Center Point, AL location. Michael Mahan was very friendly and knowledgeable. I will definitely refer my friends and family to this location. More

by blancamedrano17
Recommend Dealer
Yes
Employees Worked With
Nick Gregory, Michael Mahan
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June 06, 2020

Serra Toyota really changed my life the day I purchased a new car . The experience was awesome and the customer service was outstanding Josh Richie was a great salesman. Thank you Serra Toyota for my wonderf More

by Chiquita Rush
Recommend Dealer
Yes
Employees Worked With
Josh Richie
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June 05, 2020

I love getting cars from Serra Toyota they have the best cars to me and they have some good salesman too. I would trade them for anything. More

by MsPat
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow, Brett Hickman, Chris McDaniel, Chris Ziadie, Nick Gregory
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Jun 06, 2020 -

Serra Toyota responded

Thank you for the great review, Pat. We're glad to know that you always receive such outstanding service and that we've earned your repeat business. We look forward to working with you again.

June 01, 2020

Everyone was very helpful, courteous, and knowledgeable. They worked with us to close the deal. I feel like they went the extra mile to hit the price goal that I set. More

by Jim
Recommend Dealer
Yes
Employees Worked With
Brandon Michaelis, Michael Sides
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Jun 02, 2020 -

Serra Toyota responded

Hi Jim, we appreciate your great review. We're glad to hear your experience was five-stars. We welcome you back anytime.

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