Back

Serra Toyota

Birmingham, AL

4.7
2,861 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
Contact Dealership

1300 Center Point Pkwy

Birmingham, AL

35215

Directions

By Type

Showing 2,861 reviews

March 03, 2020

10/10 Best Car Dealership in Town This was my second time receiving excellent service at Serra Toyota and I was extremely pleased with the outcome yet again. My car was totaled and I h More

by iharris81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Warmack
March 03, 2020

Have been using Serra Toyota for years. I just recently purchased another vehicle from them. They have a first class dealership. They work with you in service and sales. My sales person "coach" was very he More

by bdevine690
Recommend Dealer
Yes
Employees Worked With
Shannon Twitty, Larry Paulin, Matt Patterson
March 02, 2020

Omg where can I start!! Josh Richie did so awesome with getting us into our 2019 Toyota Highlander!! Our finance officer Nick was awesome too! More

by shelby.ferguson1212
Recommend Dealer
Yes
Employees Worked With
Nick Gregory, Josh Richie
Mar 02, 2020 -

Serra Toyota responded

Hi there, thank you so much for the kind words. We're glad to hear Josh and Nick have given you outstanding service. Congratulations on your new 2019 Toyota Highlander. We appreciate your business and can't wait to see you again.

March 02, 2020

The staff was very friendly and helpful! This makes the buying experience less stressful and the process seamless! Thanks for your help with the purchase of my new vehicle. More

by Kcmechelle
Recommend Dealer
Yes
Employees Worked With
Brett Hickman, Josh Jarboe
March 02, 2020

My sales experience was great! I would definitely recommend my sales person to anyone whose looking to buy a new or used car. Loving my new car! More

by Malonekenya81
Recommend Dealer
Yes
Employees Worked With
VanDerrik Long
Mar 02, 2020 -

Serra Toyota responded

Hello, thanks for the wonderful feedback. We're glad to hear you are loving your new car. Let us know if there is anything else we can assist you with.

March 01, 2020

Hunter Parker is a great service manager to work with. He always gets me in and out quickly. He goes over all things needed for future service. More

by Kennethwilson44
Recommend Dealer
Yes
Employees Worked With
Hunter Parker
Mar 02, 2020 -

Serra Toyota responded

Kenneth, Thank you for taking the time to share your great experience with Hunter. We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.

March 01, 2020

My experience was very good, I didn’t have to wait long for approval. The customer service was very friendly. Beh Doli was my Pros salesman and he was attentive to my request. More

by danetta34
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Shannon Twitty
Mar 01, 2020 -

Serra Toyota responded

We'll be sure to thank Beh for being so attentive. Thank you for your feedback about your shopping experience. Congratulations. Please do not hesitate to let us know if we can do anything else for you. We are here to help.

March 01, 2020

Great place to buy and to service your vehicle. They always go above and beyond with good service, friendliness, knowledge of their products and services. And keep you comfortable and make you feel at h More

by Deborah Cusimano
Recommend Dealer
Yes
Employees Worked With
Mitch Kelley
Mar 02, 2020 -

Serra Toyota responded

Deborah, Thank you for taking the time to write an outstanding service experience. We're glad to hear Mitch went above and beyond to assist you with a high level of customer service throughout the process. Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 01, 2020

As always, the service was outstanding. Brian Milan always takes care of me and I appreciate his attention to detail. This is a big part of why we buy Toyotas. Hi More

by rdugas001
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Matt Patterson
Mar 01, 2020 -

Serra Toyota responded

Thank you for the great review. We will be sure to thank Brian for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 01, 2020

Whether buying a new vehicle or having your vehicle serviced, a great dealership. Staff is very friendly, helpful and willing to go the extra mile. Will only take my vehicle to them for service. More

by jomama
Recommend Dealer
Yes
Employees Worked With
Brian Milam, Matt Patterson
Mar 02, 2020 -

Serra Toyota responded

Thank you for the positive review and rating. We are happy to know that you enjoy our dealership and that you believe our team to be friendly and helpful. We hope to see you again soon.

...
148
...