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Serra Toyota

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.6
2,867 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,867 reviews

March 02, 2020

Omg where can I start!! Josh Richie did so awesome with getting us into our 2019 Toyota Highlander!! Our finance officer Nick was awesome too! More

by shelby.ferguson1212
Recommend Dealer
Yes
Employees Worked With
Nick Gregory, Josh Richie
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Mar 02, 2020 -

Serra Toyota responded

Hi there, thank you so much for the kind words. We're glad to hear Josh and Nick have given you outstanding service. Congratulations on your new 2019 Toyota Highlander. We appreciate your business and can't wait to see you again.

March 01, 2020

Great place to buy and to service your vehicle. They always go above and beyond with good service, friendliness, knowledge of their products and services. And keep you comfortable and make you feel at h More

by Deborah Cusimano
Recommend Dealer
Yes
Employees Worked With
Mitch Kelley
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Mar 02, 2020 -

Serra Toyota responded

Deborah, Thank you for taking the time to write an outstanding service experience. We're glad to hear Mitch went above and beyond to assist you with a high level of customer service throughout the process. Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 01, 2020

Hunter Parker is a great service manager to work with. He always gets me in and out quickly. He goes over all things needed for future service. More

by Kennethwilson44
Recommend Dealer
Yes
Employees Worked With
Hunter Parker
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Mar 02, 2020 -

Serra Toyota responded

Kenneth, Thank you for taking the time to share your great experience with Hunter. We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.

March 01, 2020

Whether buying a new vehicle or having your vehicle serviced, a great dealership. Staff is very friendly, helpful and willing to go the extra mile. Will only take my vehicle to them for service. More

by jomama
Recommend Dealer
Yes
Employees Worked With
Brian Milam, Matt Patterson
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Mar 02, 2020 -

Serra Toyota responded

Thank you for the positive review and rating. We are happy to know that you enjoy our dealership and that you believe our team to be friendly and helpful. We hope to see you again soon.

March 01, 2020

As always, the service was outstanding. Brian Milan always takes care of me and I appreciate his attention to detail. This is a big part of why we buy Toyotas. Hi More

by rdugas001
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Matt Patterson
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Mar 01, 2020 -

Serra Toyota responded

Thank you for the great review. We will be sure to thank Brian for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 01, 2020

My experience was very good, I didn’t have to wait long for approval. The customer service was very friendly. Beh Doli was my Pros salesman and he was attentive to my request. More

by danetta34
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Shannon Twitty
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Mar 01, 2020 -

Serra Toyota responded

We'll be sure to thank Beh for being so attentive. Thank you for your feedback about your shopping experience. Congratulations. Please do not hesitate to let us know if we can do anything else for you. We are here to help.

February 28, 2020

I have always been satisfied with the Service Department at Serra Toyota. They have always been courteous and honest. Matt and Brian have always made sure our three Toyota’s are well taken care of. More

by Jdooley100
Recommend Dealer
Yes
Employees Worked With
Brian Milam , Matt Patterson
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February 28, 2020

Michael Sides provides Serra Toyota customers with professional service and assure that they have all worries resolve before leaving the dealership in a timely manner. Thanks Michael!!! More

by Aaron
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie, Michael Sides
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February 27, 2020

Great service and atmosphere. This dealership is someone you can trust. In my opinion a 10 out if 10 stars. I have purchased several vehicles from Serra Toyota. More

by Rodhicks10
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Matt Patterson
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February 26, 2020

The service at this location is always GREAT. In fact I chose to drive 91 miles from Montgomery. The service at Reinhardt Toyota in Montgomery is awful.John has been the only technician I have worked with More

by Cathyal1
Recommend Dealer
Yes
Employees Worked With
John , Joseph Jenkins
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