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Serra Toyota
Birmingham, AL
2,837 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,837 reviews
December 22, 2018
Easy & great. Very professional My third purchase from Serra Toyota and if I live long enough there will be more. Very good service from service writer to pay window. Excellent sales My third purchase from Serra Toyota and if I live long enough there will be more. Very good service from service writer to pay window. Excellent salesman in Morgan Smith no pressure. Very knowledgible very accomadating very helpful. More
by Sodfather
Employees Worked With
Brett Hickman, Morgan Smith, Tim Mergenthal
December 19, 2018
Amazing! They treated us like we was family. They worked with us as we tried to make a decision on my car. I had an amazing experience. I have went to other de They treated us like we was family. They worked with us as we tried to make a decision on my car. I had an amazing experience. I have went to other dealerships looking and didn’t get treated like this. I would recommend this dealership every time. Ron and Don did a great job helping me. More
by Alabama8891
Employees Worked With
Don Callahan, Ronald Babice
December 19, 2018
RAV4. Good dealership. And great service Dept. Josh Myers is great. Matt Patterson is outstanding. Love him. Josh Myers takes real good care of me. Dealersh Good dealership. And great service Dept. Josh Myers is great. Matt Patterson is outstanding. Love him. Josh Myers takes real good care of me. Dealership is a good place More
by Rav4 owner
Employees Worked With
Josh Myers
December 17, 2018
Pre-appraisal at Serra Dan at Serra did a great job showing me used vehicles and getting a pre appraisal!! Give him a call and let him do business for you!!! Dan at Serra did a great job showing me used vehicles and getting a pre appraisal!! Give him a call and let him do business for you!!! More
by Kmart180
Employees Worked With
Dan Gonzalez
December 13, 2018
RAV4 purchase Excellent buying experience! Matt Davidson, floor manager, has fantastic sales/customer service! He went beyond what I normally expect from a salesman Excellent buying experience! Matt Davidson, floor manager, has fantastic sales/customer service! He went beyond what I normally expect from a salesman to help with my tutorial on my RAV4!! He’s a keeper!! I would have liked more trade-in money for my car BMW Z4 2005! I put a lot of new equipment/parts in the 6 yrs I owned it!! ($12,000)) I only got $4,000 trade—in! My Z only had 67,000 miles on the odometer!! More
by Bubbie
Employees Worked With
I don’t remember the management person’s name, or service guy...sorry, Brett Hickman, Matt Davidson
December 12, 2018
Great Time Austin went above and beyond to meet our needs for a new car!! So thankful for such great customer service! Anyone looking a car should see him. Austin went above and beyond to meet our needs for a new car!! So thankful for such great customer service! Anyone looking a car should see him. More
by LWillard
Employees Worked With
Austin Norwood
December 11, 2018
Service department is great! Thank you Dennis Woods and Matt Patterson! Yall always take care of us and all our toyotas with the best service available and do it with a smile! Thi Thank you Dennis Woods and Matt Patterson! Yall always take care of us and all our toyotas with the best service available and do it with a smile! This is the best dealer service department ever! More
by Gasman
Employees Worked With
Dennis Woods, Matt Patterson
December 09, 2018
Awesome !! Thanks to the entire staff most of all Thanks to Ahmadou Sow best Salesman in Birmingham did what he had to do to make me get the best deal on my new Thanks to the entire staff most of all Thanks to Ahmadou Sow best Salesman in Birmingham did what he had to do to make me get the best deal on my new car!! Thanks again More
by Tameka 1234
Employees Worked With
Ahmadou Sow, Shannon Twitty, Matt Davidson
December 05, 2018
Buying a car The car buying process is just so long I actually hate buying cars & having to go into dealerships. Some sales people are snakes! But Lani was great m The car buying process is just so long I actually hate buying cars & having to go into dealerships. Some sales people are snakes! But Lani was great made the process painless & made sure all of me and my moms questions were answered & taken care of! More
by Britt.bratt
Employees Worked With
Lani Love
December 04, 2018
Dealership experience Lani was great! She was knowledgeable, very patient and a pleasure to work with. Couldn’t have gotten a better sales person. Will definitely recommend Lani was great! She was knowledgeable, very patient and a pleasure to work with. Couldn’t have gotten a better sales person. Will definitely recommend Lani and Serra Toyota to friends and family! More
by Jaime.sims89
Employees Worked With
Lani Love
