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Serra Toyota
Birmingham, AL
2,864 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,864 reviews
January 16, 2024
As always, Mitch Kelly takes good care of my regular maintenance visits and of me. He gets me in and out within the timeframe he’s told me to expect, which is always reasonable. The experts in the servi maintenance visits and of me. He gets me in and out within the timeframe he’s told me to expect, which is always reasonable. The experts in the service department quickly found the cause of the one problem I was having. I’m thankful they found it now while it’s still under warranty. Meanwhile, I enjoyed a delicious complimentary light lunch consisting of a Subway sandwich, fruit and fresh coffee in the waiting area. I also took advantage of the free basic manicure that was available while waiting. Thumbs up to whoever thought of that idea, and to the sweet lady doing the manicures. Mitch is busy setting up a time for the minor warranty repair. I’m confident it will be another good experience. I’ve been trading with Serra for 22 years. This is my 3rd Sienna. I’ve referred numerous family members and friends to Serra and we’ve all had great experiences. We recently brought the third generation of our family into the Serra family when she bought her new Camry. More
by Detailer
Employees Worked With
Mitch Kelly
January 12, 2024
Beh Doli is an amazing and knowledgeable salesman. Thank you and the rest of the Serra team for taking the time to work out the best deal. It's rare to find people who put the customer's best interest Thank you and the rest of the Serra team for taking the time to work out the best deal. It's rare to find people who put the customer's best interest first! More
by Deoka Johnson
Employees Worked With
Beh Doli, Chris Ziadie
January 08, 2024
Staff are helpful and knowledgeable and are willing to work with you. Michael Shinkle was exceptionally helpful in getting me into my new vehicle. work with you. Michael Shinkle was exceptionally helpful in getting me into my new vehicle. More
by mwinslett1991
Employees Worked With
Michael Shinkle
January 08, 2024
Great experience. Friendly staff that go above and beyond to assist you in completing your deal. From the time you step through the door all staff was courteous and at Friendly staff that go above and beyond to assist you in completing your deal. From the time you step through the door all staff was courteous and attentive. More
by bclemmons12
Employees Worked With
Brett Galloway
