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Serra Toyota

Birmingham, AL

4.8
2,837 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,837 reviews

July 14, 2017

Great Customer service Great customer service. Our salesman, Scot Alexander, was very patient with us & listened to what we wanted in a vehicle. He found exactly what we wan More

by Trentney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scot Alexander, Larry Lawson, Chris Ziadie
Jul 16, 2017 -

Serra Toyota responded

Hi Trentney, Thanks for letting us know Scot Alexander was patient and helpful. That's great to hear that you got the perfect car at an excellent price. Enjoy your car this summer!

July 13, 2017

Great dealership I love the customer service it's a great experience. I have been dealing with Seers Toyota for 4 yrs now . Seers Toyota is the BEST !!!! More

by Donna Strown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis wood, Beh Doli
Jul 14, 2017 -

Serra Toyota responded

Thanks for your appreciation, Donna. We love having you as a loyal customer and look forward to your next visit. Thank you for choosing Serra Toyota.

July 09, 2017

Awesome!! Justin was great to work with! He really understood what we needed and worked extremely hard to get us exactly what we wanted at the price we needed!! More

by Butts0450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hamblin
Jul 11, 2017 -

Serra Toyota responded

We appreciate the excellent review. We will be sure to pass your compliments on to Justin. We work hard to ensure the kind of knowledgeable and accommodating service he gave you. We want all our visitors to find the perfect car for them and make the deal best suited to their needs. Thank you for the recommendation and please feel free to contact us anytime if you ever have any questions or concerns.

July 08, 2017

We will be back My family has purchased 3 vehicles from Serra. Our salesperson was Shawn, and Willard. We have good dependable vehicles, they delivered. My sister has More

by Gwendolyn King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins, Willard Love
Jul 10, 2017 -

Serra Toyota responded

Thank you for sharing your comments. Our team always wants to make sure that our customers find the car they need at a fair price. We appreciate your business with us and invite you to come back!

July 07, 2017

Recall service apt The service manager Matt went above and beyond to accommodate my changing schedule. I was in and out very quickly. Definitely an asset to the dealersh More

by GeorgeS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Jul 10, 2017 -

Serra Toyota responded

Thank you for your review, GeorgeS. We're always happy to help and appreciate your business. We look forward to working with you again.

July 06, 2017

Home Rub Excellent communication and maximum effort put forth by Matt Davidson and Matt Lawley tongwt the job done. Come see these guys, they make you and your More

by Hemiman40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Twitty, Matt Lawley, Matt Davidson
Jul 06, 2017 -

Serra Toyota responded

Hemiman, So happy hear! We work hard to provide a smooth process for our customers. As you saw through the service from both Matt Davidson and Matt Lawley. We appreciate your recommendation, and look forward to serving you in the future. Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

July 05, 2017

Awesome experience My car salesman is awesome. His name is Shawn J. He make it happen. This is the third automobile I purchased from SERRA Toyota. I wouldn't go any wher More

by Daeyonna
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
Jul 06, 2017 -

Serra Toyota responded

Daeyonna, We're delighted to hear that we have gone 3 for 3 on providing you a great buyers experience while purchasing vehicles from us. We hope you enjoy your Highlander to the fullest and hope to see you again the next time your in the market for another vehicle. Best, Meghan Barnes Customer Relations Manager (205) 838-4400

July 05, 2017

Best Experience in car buying. I bought a new C-HR from Morgan Smith. He was so helpful and kind. This whole experience was wonderful for me. I will be back again! More

by AndiDillard1117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Smith
Jul 05, 2017 -

Serra Toyota responded

Andi, Glad you had a great experience and hope you enjoy your new C-HR. Best, Meghan Barnes Customer Relations Manager (205) 838-4400

July 03, 2017

Excellent experience! Wonderful customer service. Brandon helped us find our dream car and made the process so easy for us!! We couldn't have picked a better person to go t More

by Laurenashelywest66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Michaelis
Jul 06, 2017 -

Serra Toyota responded

Congrats on your dream vehicle. We also think we are lucky to have Brandon on our team and will be sure to pass along your kind words. We welcome you back anytime.

July 02, 2017

lease new tundra I came looking for a used Tundra and couldn't get it worked out. But did wind up getting into a 2017 Tundra with a lot of help from my salseman Peyton More

by Denver A Burns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peyton Caswell
Jul 06, 2017 -

Serra Toyota responded

Congratulations on your new 2017 Toyota Tundra! We're thrilled to hear Peyton provided such a great experience for you. Please let us know if there is anything we can do for you down the road.

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