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Serra Toyota

Birmingham, AL

4.8
2,837 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,837 reviews

July 01, 2017

Great visit!!! Salesman Brandon helped me find the perfect truck for me, at the price I could afford! Great dealership and a great salesman. 5 star visit, More

by Jmoney5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aundrae Williams, Chris Ziadie, Brandon Michaelis
Jul 06, 2017 -

Serra Toyota responded

Thank you for sharing your comments. Our team always wants to make sure that our customers find the car they need at a fair price. We appreciate your business with us and invite you to come back!

June 30, 2017

Serra Toyota in Centerpoint great place to buy a car Check out Serra Toyota and salesman Ahmadou Sow! He took good car of me to make sure I was satisfied with the purchase from bumper to bumper! You want More

by Wonder Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow
Jul 02, 2017 -

Serra Toyota responded

Thank you for your recommendation, Gail. We're so happy to hear of your great purchase experience with Ahmadou and look forward to our next opportunity to serve you.

June 28, 2017

Customer Service!!!! Very knowledgeable and honest! He has very good customer service skills and he is really funny too. He was awesome!! Customer service at its best! More

by Laiyahsmom91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hamblin
Jul 05, 2017 -

Serra Toyota responded

Thank you for taking the time to leave such a wonderful review! We are thrilled to hear Justin went above and beyond to provide you with a fantastic experience. He'll be very happy to hear your kind words. We greatly appreciate your kind words and look forward to seeing you again in the future.

June 28, 2017

Great experience I had a great experience at Serra Toyota. Love my brand new 2017 RAV4. Allen Burns is an awesome sales man. We will use them in the future. Ask for Al More

by Christina 2688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Burns
Jun 30, 2017 -

Serra Toyota responded

Congrats on your new Rav4, Christina. We appreciate your business and taking your time to leave your review.

June 28, 2017

Great Serra Experience! We had been researching vehicles for our family for a while. Since we have owned several Toyotas over the years we knew the reliability. Our needs m More

by rshaynes55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Hickman, Matt Lawley, Brandon Michaelis
Jul 02, 2017 -

Serra Toyota responded

Thank you for the five-star review. We are thrilled we could give you such a great experience and an easy stress-free sales price. We are proud of Brandon and all our staff for consistently providing such professional and knowledgeable care. We work hard to make sure our customers find the exact car they wanted, and that they get a deal best suited to their needs. We hope you're enjoying your Highlander, and look forward to seeing you again in the future.

June 27, 2017

This guy is a true southern gentleman! Justin went above and beyond to make my husband and I happy with our car purchase. It definitely isn't everyday that you have to go out and buy a car, More

by LKMurr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Woodall, Justin Hamblin
Jun 30, 2017 -

Serra Toyota responded

We appreciate your kind feedback, LKMurr. Thank you for choosing us to work with and we look forward to your next visit.

June 26, 2017

A great experience! My experience with Serra Toyota was a very pleasurable experience! I cannot say enough to express my gratitude for all the hard work Matt Davidson put More

by jilla10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Davidson
Jun 30, 2017 -

Serra Toyota responded

We're thrilled that you took the time to share your review! Our customers are our number one priority and I'm glad you could see that through Matt. Congrats on your Camry!

June 24, 2017

Smiling faces and great attitudes They showed upmost respect I feel that the workers should get a increase in pay every one was fantastic and amazing because they showed respect More

by Mae,moody123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Hickman, Keith Clements, Tiffany Hicks
Jun 27, 2017 -

Serra Toyota responded

Thank so so much for your kind review. We'll be certain to pass your praise along to each member of our team. We're so happy to hear that you enjoyed your experience with our respectful, friendly staff and we hope to see you again soon.

June 24, 2017

A good experience Salesman was professional and personable. He worked to make a deal possible. Dealership was busy and I felt that the business mattered. I wss hoping p More

by RKB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Mapoles
Jun 27, 2017 -

Serra Toyota responded

Thank you so much for your review, as well as your recognition of Eric. We're proud of our friendly, professional that's willing to work to find everyone the perfect car at a great deal. Thank you for your business, we look forward to your next visit.

June 23, 2017

Experience My wife and I recently leased a new Toyota from Serra Toyota in Birmingham. Our salesperson was Justin Hamblin and Our experience there was completel More

by Suzyqcaldwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hamblin
Jun 26, 2017 -

Serra Toyota responded

We appreciate the wonderful review. We are glad that Justin could provide you with such a satisfactory leasing experience. We work hard to provide the kind of helpful, courteous, and knowledgeable service he gave you. We want all our customers to feel welcome with us long after purchase and free to reach out to us anytime. Thank you for the recommendation, and we hope you're enjoying your new Toyota.

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