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Serra Toyota

Birmingham, AL

4.8
2,839 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,839 reviews

June 24, 2017

A good experience Salesman was professional and personable. He worked to make a deal possible. Dealership was busy and I felt that the business mattered. I wss hoping p More

by RKB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Mapoles
Jun 27, 2017 -

Serra Toyota responded

Thank you so much for your review, as well as your recognition of Eric. We're proud of our friendly, professional that's willing to work to find everyone the perfect car at a great deal. Thank you for your business, we look forward to your next visit.

June 23, 2017

Experience My wife and I recently leased a new Toyota from Serra Toyota in Birmingham. Our salesperson was Justin Hamblin and Our experience there was completel More

by Suzyqcaldwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hamblin
Jun 26, 2017 -

Serra Toyota responded

We appreciate the wonderful review. We are glad that Justin could provide you with such a satisfactory leasing experience. We work hard to provide the kind of helpful, courteous, and knowledgeable service he gave you. We want all our customers to feel welcome with us long after purchase and free to reach out to us anytime. Thank you for the recommendation, and we hope you're enjoying your new Toyota.

June 21, 2017

Customer Satisfaction Everyone was friendly, The car was very clean when we got it. All paperwork was explained ,without being rushed. The sales man ...Jarmaine White, e More

by Dorothy Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarmaine White
Jun 22, 2017 -

Serra Toyota responded

Dorothy, we're so happy that you left feeling informed and happy with your new purchase! Please let us know how we can be of help to you in the future.

June 21, 2017

Best Salesman Ever! I had a great, fast car buying experience with Mr. Quinton! He made my family and I feel very welcomed. He is a very calm and down to earth...easy to More

by Chimeria Strong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Twitty, Quinton Smith
Jun 22, 2017 -

Serra Toyota responded

Hi Chimeria, thank you for taking the time to write such a great review! We are happy that Quinton and the rest of our team were able to get you into your dream car!

June 20, 2017

Sales associates Went to buy a new RAV4 2017 everyone there was very nice right down to managerment. I talked to josh jarboe first then JARMAINE WHITE he really worked More

by Deborah Devenyns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarmaine White, Josh Jarboe
Jun 20, 2017 -

Serra Toyota responded

Deborah, Thank you for sharing your comments. We are so thrilled to hear that Jarmaine was able to help you out and make sure you were well informed. Our team always wants to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!

June 15, 2017

First time buyer from a major dealership It was early Saturday morning.. I've got my smoker going..12lb pork shoulder smoking and roasting...my phone ri gs and its Quinton Smith..he asked me More

by Charles Woodard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big shout out to Bob! He was with us every step of the buying process., Aundrae Williams, Quinton Smith
Jun 18, 2017 -

Serra Toyota responded

Charles, we are grateful you took the time to leave us this review. We are proud of Quinton and all our team for their honest interest in our customers' needs and commitment to bringing them a great experience. We are pleased that he could find you exactly what you're looking for and provide such a pleasant car buying process. We hope you're enjoying your 2008 Dodge Ram 1500 and look forward to seeing you again in the future.

June 13, 2017

Leased a new 2017 4Runner Allen Burns sold me my car and he was great. When I buy and/or lease my next car I will be requesting that he be my sales associate. He has a great p More

by mcmah005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mergenthal, Allen Burns
Jun 14, 2017 -

Serra Toyota responded

Congratulations on your new car. I'm glad you met with Allen and that he was great for you. Thank you for taking the time to post about your experience with us.

June 11, 2017

Best Car Buying Experience The best car buying experience I've ever had. Josh Jarboe made my experience simple and easy. I told him what I wanted in a vehicle and the next day h More

by Darlene
Recommend Dealer
Yes
Employees Worked With
Josh Jarboe
Jun 13, 2017 -

Serra Toyota responded

Darlene, thank you for the excellent review. We are thrilled to have given you the best car buying experience you've ever had. Josh will be happy to hear of your appreciation for his help. We strive for the kind of easy and simple car buying experience we gave you. We are glad to have a new customer for life and welcome any questions or concerns you might have any time.

June 10, 2017

Service; Dennis Wood Dennis goes above and beyond. Always professional, friendly, courteous. He's the reason I keep coming back. I would recommend the service departmen More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Wood, Morgan Smith, Phillip Turner
Jun 12, 2017 -

Serra Toyota responded

Becky, thanks for sharing your review. We're happy to hear that Dennis and our service team have been so helpful. We'll be sure to pass along your kind words. We appreciate your business, we look forward to seeing you again.

June 10, 2017

Great Experience Great experience at Serra Toyota. Peyton Caswell was extremely helpful. I was very nervous, but my fears were relieved because all my questions were More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Woodall, Peyton Caswell
Jun 12, 2017 -

Serra Toyota responded

Mary, we are thrilled we could give you such a great experience. We will be sure to pass your appreciation on to Peyton. We work hard to provide that kind of knowledgeable, welcoming care. Thank you for the recommendation, and we hope to see you again in the future.

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