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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,779 Reviews
Call Dealership (205) 623-2298
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,779 reviews

April 17, 2024

All the employees were courteous and willing to help. Salespeople are very knowledgeable of their products and finance department was very helpful More

by Terry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie, MarieAnne Kramo
Report | Print
Apr 18, 2024 -

Serra Toyota responded

We're happy to hear that our team at Serra Toyota Birmingham was able to provide you with the informed and courteous service you deserve. Substantial knowledge of our products is what they strive for every day, alongside helpfulness in every department. Thank you for your review.

Helpful
April 17, 2024

After booking my appointment that morning, I pulled in to the service department and was seen within 1 minute. The service was great. I waited in a nice large clean waiting area. The whole service process ( More

by Melanie Walton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beh Doli, MarieAnne Kramo, Matt Patterson
Report | Print
Apr 18, 2024 -

Serra Toyota responded

Thank you for sharing your detailed experience regarding the service process and waiting area at Serra Toyota Birmingham. We're also proud of our team's attention in meeting every customer's needs. Your feedback is greatly appreciated.

Helpful
April 15, 2024

I’m going to be recommend to all my friends that going to buy a new car in Serra Toyota More

by Benita Jimenez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ebtesam Mohammed
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Apr 16, 2024 -

Serra Toyota responded

We appreciate your high rating and the trust you're placing in Serra Toyota Birmingham to recommend us. Thank you.

Helpful
April 15, 2024

Awesome service will definitely be patronizing this establishment from now on. Also gonna tell my friends as well. More

by Timothy.silas4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 16, 2024 -

Serra Toyota responded

It's good to hear you found the service at Serra Toyota Birmingham satisfactory. Deciding to recommend us to your friends means a lot, thank you!

Helpful
April 15, 2024

Sam was very good whit us . We are very happy whit this purchase. Thank you so much More

by Benita Jimenez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Apr 16, 2024 -

Serra Toyota responded

We're glad to hear you found satisfaction at Serra Toyota Birmingham. Our team is always here to provide excellent service and help with your automotive needs. Thank you for trusting us with your purchase.

Helpful
April 14, 2024

I will go back,but no time soon. I will everyone I know to come there More

by angeliahumphrey65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Lawson, Chris Ziadie, Matt Lawley
Report | Print
Apr 16, 2024 -

Serra Toyota responded

We appreciate the high rating and your willingness to recommend Serra Toyota Birmingham. We're here when you decide it's time for a visit.

Helpful
April 14, 2024

Timely, friendly, accommodating, knowledgeable, conveniently located, inspired, community oriented, task driven, concerned, on target, beholding. More

by Cece1949@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaliyah Lucas; name of mechanic unknown., Matt Patterson
Report | Print
Apr 16, 2024 -

Serra Toyota responded

We're glad to hear about your positive experience at Serra Toyota Birmingham. Our goal is always to provide timely, accommodating service that keeps our community moving ahead. Hope you enjoy the road!

Helpful
April 14, 2024

It was a very pleasant experience. Everyone were very friendly and professional great job I am pleased More

by Richard.susana.curran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 16, 2024 -

Serra Toyota responded

We appreciate your 5-star rating and kind words about Serra Toyota Birmingham. Our team values being professional for all clients - thank you.

Helpful
April 12, 2024

Decent work in service dept but very expensive for older customer (20 years) to bear. More

by jrhuffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Helpful
April 10, 2024

This dealership is very smoothly run and I have confidence in them and the manager I work with for sll my car needs. More

by nancy.fallaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Grider five stars
Report | Print
Apr 13, 2024 -

Serra Toyota responded

At Serra Toyota Birmingham, we appreciate your trust in our operations and team. It's rewarding to know you feel confident with our services.

Helpful
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