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Serra Toyota
Birmingham, AL
2,840 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,840 reviews
December 04, 2023
I had an excellent experience. Morgan Smith is an excellent and knowledgeable sales pro. The General Manager John Mcdonald even got involved to make sure I got the best deal possib Morgan Smith is an excellent and knowledgeable sales pro. The General Manager John Mcdonald even got involved to make sure I got the best deal possible, I would recommend Serra Toyoa to anyone looking big for a new or pre-owned vehicle. Thanks,Morgan and John. I look forward to my next purchase from Serra Toyota. More
by sonnyspallets
Employees Worked With
Morgan Smith, Chris McDaniel, Chris Ziadie, Matt Lawley, Matt Patterson
December 04, 2023
The service were outstanding , very professional service and I would recommend this dealership to everyone. Thank for outstanding service . ( L W F ) and I would recommend this dealership to everyone. Thank for outstanding service . ( L W F ) More
by Leonfiel83
Employees Worked With
Dustin Parker, Matt Patterson
December 04, 2023
My third car I've bought from serra and it the only place I will use. Ask for coach I will use. Ask for coach More
by Carpenterjason807
Employees Worked With
Beh Doli, Joseph Jenkins, Ronald Babice, Shawn Jenkins, Larry Paulin, Michael Mahan, MarieAnne Kramo, Erick Fitzpatrick, Dave Harbison, Jerry Cheng
December 04, 2023
Staff is very friendly and helpful. Jerry Chen is great to work with. He found me the perfect car. We were not there all day. Process was smooth and easy. Jerry Chen is great to work with. He found me the perfect car. We were not there all day. Process was smooth and easy. More
by Swannjennifer
Employees Worked With
Jerry Cheng
December 03, 2023
The vehicle service was better than expected. It went smoothly and did take very long. The waiting arear was spacious, and I did not feel crowded, even though many other customers were also pre It went smoothly and did take very long. The waiting arear was spacious, and I did not feel crowded, even though many other customers were also present. i will continue to have my vehicle serviced there. More
by temarn
Employees Worked With
William Humphrey
December 01, 2023
Shawn did a great job. He was very helpfull, answering all the questions and took care of everything around the selling process. He picked me up at the hotel at the day I g He was very helpfull, answering all the questions and took care of everything around the selling process. He picked me up at the hotel at the day I got my car, he showed me where I get my license plate and even the after sales service was outstanding. I can highly recommend Serra Toyota at Birmingham and the sales manager Shawn. More
by Martin
Employees Worked With
Shawn Jenkins
December 01, 2023
Very pleased with my saleswoman, Sam. We bought here 20 years ago, and we came back. Sam is professional, respectful, pleasant, positive, and earned our business. She was able to make a We bought here 20 years ago, and we came back. Sam is professional, respectful, pleasant, positive, and earned our business. She was able to make a deal we were happy with! Also a compliment to Ron in Finance. Very easy to work with during the money part of the deal. Thank you both, and Serra Toyota. More
by csharkness
Employees Worked With
Sam Mohammed
