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Serra Toyota
Birmingham, AL
2,840 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 10, 2017
Great Experience Great experience at Serra Toyota. Peyton Caswell was extremely helpful. I was very nervous, but my fears were relieved because all my questions were Great experience at Serra Toyota. Peyton Caswell was extremely helpful. I was very nervous, but my fears were relieved because all my questions were answered very well. I would recommend visiting Peyton for your next vehicle purchase. More
by Mary
Employees Worked With
David Woodall, Peyton Caswell
June 10, 2017
Thanks, Allen Burns and Serra Toyota! "We bought a car from Allen Burns, and it was delightful! We enjoyed the treatment from everyone at SerraToyota! Thanks Allen! We will definitely "We bought a car from Allen Burns, and it was delightful! We enjoyed the treatment from everyone at SerraToyota! Thanks Allen! We will definitely be back for our next car buying experience. More
by M
Employees Worked With
Allen Burns
June 09, 2017
2015 RAV4 You want a great deal come to SerraToyota. I had a great experience buying my RAV4 from Justin Hamblin. Thanks so much for your help! You want a great deal come to SerraToyota. I had a great experience buying my RAV4 from Justin Hamblin. Thanks so much for your help! More
by Bre001
Employees Worked With
Chris Ziadie, Justin Hamblin
June 08, 2017
Best customer service I've ever had at a dealership . Tiffany and the staff was very prompt with the purchase of my new vehicle .This was by far the best customer service I have had at a dealership. Tiffany and the staff was very prompt with the purchase of my new vehicle .This was by far the best customer service I have had at a dealership. More
by TBabies
Employees Worked With
Tiffany Hicks
June 03, 2017
First car, so excited!! Justin Hamblin at Serra Toyota helped us in every way possible. From getting information to making the perfect decision he guided us through every ste Justin Hamblin at Serra Toyota helped us in every way possible. From getting information to making the perfect decision he guided us through every step of the journey. Great salesman, great guy, great place!! More
by mcs97
Employees Worked With
Justin Hamblin
June 03, 2017
professional and efficient Justin Hamblin was professional, knowledgeable, and got me the vehicle i wanted without an extra hassle or gimmicks. He made the whole buying experie Justin Hamblin was professional, knowledgeable, and got me the vehicle i wanted without an extra hassle or gimmicks. He made the whole buying experience painless by ensuring that I was getting exactly what I wanted every step of the way. He also followed up after the sale to make sure I was satisfied with the Tacoma. Overall it was great experience dealing with him. More
by tacomanutt22
Employees Worked With
Justin Hamblin
June 02, 2017
Backass dealership I have never in my life seen a car dealership as bad as this one. If your smart you will never buy from this place. First off the online quote was n I have never in my life seen a car dealership as bad as this one. If your smart you will never buy from this place. First off the online quote was not honored. Husband was there all day. Second all of our paperwork had the wrong Vin on it causing us to have to go back to the insurance company and get everything straightened out. Then they didn't pay off our trade, so we had to finish paying it off. We were called to schedule maintanance for tha 31st we rescheduled for today. Got there today and was told they couldn't do anything because the car didn't have enough miles on it so we went in for no reason.its beenone thing right after the other. More
by srvining
Employees Worked With
Lee Reed
June 01, 2017
Allen burns was amazing!! He helped me pick out my first car It was amazing!! Special thanks to Allen burns!!Getting My fist car was amazing!! I can not believe the customer service it was phenomenal and they r It was amazing!! Special thanks to Allen burns!!Getting My fist car was amazing!! I can not believe the customer service it was phenomenal and they really helped accommodate our needs. More
by Abs
Employees Worked With
Allen Burns
June 01, 2017
Awesome team! Allen Burns and the rest of the team were awesome to work with... we were even there late and everyone was just as helpful. Would so use them again, Allen Burns and the rest of the team were awesome to work with... we were even there late and everyone was just as helpful. Would so use them again, More
by Lmcguirk
Employees Worked With
Allen Burns
May 31, 2017
Great Experience! Allen Burns was great! He was patient, kind, and funny, all of which helped put us at ease about making the big decision to trade in a vehicle. We are Allen Burns was great! He was patient, kind, and funny, all of which helped put us at ease about making the big decision to trade in a vehicle. We are very happy! More
by carbuyer17
Employees Worked With
Allen Burns
