Back

Serra Toyota

Birmingham, AL

4.8
2,840 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

Directions

By Type

Showing 2,840 reviews

February 22, 2017

Bad Customer Svc. Good luck in trying to get anyone on the phone to actually help (in the Svc. Dept.) without being sent to a voicemail. My first call was yesterday an More

by nsdobbins
Customer Service
Recommend Dealer
No
Employees Worked With
Larry Paulin
February 21, 2017

Outstanding Experience When to visit Serra to look at purchasing a new Truck. Mike Miller was my sales guy before I left he had convince me to buy a Tacoma and also sold my More

by David B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 21, 2017 -

Serra Toyota responded

Hello, David. Thank you for the amazing feedback on Mike. He's a great asset to our team and we're happy to hear he provided you with an excellent experience. We will be sure to pass your compliments along to him to keep up with the hard word. We appreciate your business and we hope to see you again soon.

February 21, 2017

Excellence!!! We came to Serra Toyota not expecting to be able to accomplish what we set out to do, which was get two vehicles one new and one used . My mother and More

by bcballew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Crowe, Zack Vickers
Feb 22, 2017 -

Serra Toyota responded

We appreciate your kind review. It's wonderful to hear that Zack was able to find you two great new vehicles. We'll let him know to keep up the excellent work. We look forward to seeing you again, thank you for your business.

February 20, 2017

Awesome Serra Toyota is the best place to buy a car,it was quick fast and no problems. I traded my wife SUV for a 2017. Will definitely be purchasing my next More

by christopher smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarmaine White, Chris McDaniel
Feb 21, 2017 -

Serra Toyota responded

Christopher, thanks for your review. We're glad to hear that you enjoyed your experience with us. Our team is proud of our fast, helpful service. We look forward to seeing you again, we appreciate your business.

February 19, 2017

Great Staff Staff was very friendly, very professional and will help you in any way. Quinton Smith worked hard to make it happen. Thanks for all the hard work and More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Smith
Feb 19, 2017 -

Serra Toyota responded

Kelly, we appreciate your review. We're glad to hear that Quinton provided you with the great service we're known for. We'll let him know to keep up the excellent work. Thank you for your business and your recommendation, we hope to see you again.

February 18, 2017

Very good Employees are very helpful and I find the best place for Toyota vehicles and undoubtedly recommend this place for everyone. While buying car I got Ron More

by Sundar Tamang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Parker, Ronald Babice
Feb 18, 2017 -

Serra Toyota responded

Thank you for your review, Sundar. It will definitely be my pleasure to let Ronald and Hunter know about your review. Thank you for your many recommendations.

February 18, 2017

Great staff member When you go to this dwalership the staff are nice and friendly helpful they are there for you ask for Chis Ziadie who is a great salemen very helpful More

by Dakota Steven Tolbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie
Feb 18, 2017 -

Serra Toyota responded

Dakota- Thank you for your kind words and feedback. Chris will be happy to read your review. We appreciate the five stars.

February 12, 2017

Chris Ziadie - Got the job done and did it well! I'm not a fan of car-buying...just really not keen on the whole experience. I'd already been in touch with a couple of sales people at various places More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie
Feb 13, 2017 -

Serra Toyota responded

Karen, thanks for your review. We're delighted to hear that you had such a nice experience with us. We'll let Chris know to keep up the excellent work. We appreciate your business, please let us know if we can be of service again.

February 10, 2017

Justin made this experience amazing! If you're looking for a new car be sure to check out Serra Toyota! But more importantly ask for Justin Hamblin. I honestly couldn't be any happier wit More

by KaylaJWare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hamblin
Feb 10, 2017 -

Serra Toyota responded

Kayla- Thank you for your reviews. Our customers are #1. Thank you for choosing Serra Toyota to be a part of your first car buying experience. We will look forward to doing business with you again.

February 10, 2017

Thank you Mr Babice for getting us in our 2016 Camry!! Great experience!! When I didn't think it could be done Serra Toyota did it!! I'm very pleased and will be buying all my cars from now on from Serra T More

by Megan D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Clements , Ronald Babice
Feb 10, 2017 -

Serra Toyota responded

Thank you for your review, Megan. We're glad that you had a five-star experience with Ronald. We appreciate your business and look forward to serving you again in the future.

...
206
...