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Serra Toyota

Birmingham, AL

4.6
2,868 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,868 reviews

December 09, 2016

Satisfied Customer I recently purchased a 2017 Toyota Camry from Serra Toyota and I was thoroughly pleased with the service I received. My salesman Desmond Reed was awes More

by Pfunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Reed, Angela Crowe
Dec 10, 2016 -

Serra Toyota responded

Congrats on your new 2017 Toyota Camry. It is always a pleasure to hear our customers leave our dealership feeling very satisfied with their purchase. Desmond will be very happy to hear your kind words. We appreciate your business and please feel free to let us know if there is anything we can do for you in the future.

December 07, 2016

Doing business with Great People. This is my second vehicle in a year. We went to a lease on a New Rav4. Salesman are friendly and knowledgeable, the managers are easy to work with, an More

by hwillnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lawley, Willard Love, Quinton Smith, Michael Mahan
Dec 07, 2016 -

Serra Toyota responded

Thanks for your review! It's wonderful to hear that you had such a positive experience with us. Our team is proud of our helpful, friendly service. Congratulations on your new RAV4, we appreciate your business!

December 06, 2016

Great Experience One of the greatest car buying experiences I have ever had. Quinton Smith was our dealer and he answered every question to the best of his knowledge, More

by TheMann2704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Crowe, Quinton Smith
Dec 07, 2016 -

Serra Toyota responded

What a great review. We're delighted to hear Quinton provided you with a 5-star experience. He will be thrilled to hear your compliments. Thank you for your business, we hope to see you again soon.

December 06, 2016

EXCELLENT CUSTOMER SERVICE!!!!!!!!! I had been to a couple of car lots but service, professionalism, passion, and understanding was like non other with Ahmadou Sow here at Serra Toyota More

by Ms. Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow, Stanley Jones
Dec 06, 2016 -

Serra Toyota responded

Thanks for the wonderful review. We're glad that you and your daughters had such a nice experience with us. We're lucky to have Ahmadou and Stanley on our team. We appreciate your business, please let us know if we can be of service in the future.

December 05, 2016

A wonderful experience From the time I came on the lot until I left the service was awesome Brandon Michaelis was my salesmen a hard working young man I would and have reco More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Michaelis
Dec 05, 2016 -

Serra Toyota responded

Dee - thank you for your feedback. We're happy to hear your experience with Brandon was a great one, we will be sure to pass your compliments along to him. Thank you for your business, we hope to see you again soon.

December 05, 2016

Pleasant and professional Salesman was patient and informed, not pushy. His knowledge of cars and attention to my needs was greatly appreciated. I will recommend him to friends More

by Lady Blue 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie, Willard Love
Dec 05, 2016 -

Serra Toyota responded

Thank you for your review. We're happy to hear you had a great experience with our team. We truly appreciate your business and recommendation. Should you need anything, please let us know.

December 05, 2016

My experience with Marie Anne Kramo was exceptional When i met with Marie Anne Kramo to buy my New Toyota Rav4 she got me a great deal that i still can believe it. She is a very hardworking girl and she More

by Titish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarieAnne Kramo
Dec 05, 2016 -

Serra Toyota responded

Congratulations on your new Toyota Rav4, Titish. We are so happy to hear about your experience with MarieAnne. Thank you for recommending Serra Toyota to others.

December 04, 2016

Excellent Quinton is an excellent salesman. I have bought two cars from him and he was exceptional both times. Will use him again next year! Will recommend More

by Breynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Smith
Dec 05, 2016 -

Serra Toyota responded

Thank you for the wonderful feedback on Quinton. We will be sure to pass your compliments along to him! We appreciate your business and recommendation, and we hope to see you again soon!

December 02, 2016

Amazing Good car but the price was kinda too high. The use of a credit card to pay the car is important. For the insurance, you need to provide some detail More

by Fabien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli, MarieAnne Kramo
Dec 03, 2016 -

Serra Toyota responded

Hello, Fabien! We appreciate your honest review on behalf of Beh, MarieAnne and the rest of our team. Thank you for choosing Serra Toyota. Have a wonderful weekend!

December 02, 2016

Great service! I loved the way the girl took care of me. She was very patient helping me choose my car among the three choices that I had. I was explained all the op More

by Loulou
Recommend Dealer
Yes
Employees Worked With
MarieAnne Kramo
Dec 03, 2016 -

Serra Toyota responded

Congratulations on your new Vehicle, Lou! It will be our pleasure to let MarieAnne know about your review. Thank you for choosing Serra Toyota!

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