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Serra Toyota

Birmingham, AL

4.6
2,868 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,868 reviews

December 02, 2016

Great I had a great time while I was there . My sale person was nice , took her time to explain me everything . She was there every step of the whole proces More

by Chris93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarieAnne Kramo
Dec 03, 2016 -

Serra Toyota responded

Hello, Chris! Thank you for your wonderful feedback on behalf of your experience with MarieAnne. We appreciate the five-star rating.

December 01, 2016

Love My New Car This is my second car and both time Chris was my salesman.. Love this new car much more better and Chris got me in and out... so when u come here to S More

by Licia836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie
Dec 01, 2016 -

Serra Toyota responded

Thanks for sharing your review! We're glad that Chris was able to provide you with quick, helpful service. We'll let him know to keep up the great work. Congratulations on your new Toyota, we appreciate your business!

November 30, 2016

Excellent Service I had a very smooth, professional and helpful experience during my auto purchase at Serra. Mr. Ahmadou Sow was very courteous and made my experience a More

by Janice Flake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow
Dec 01, 2016 -

Serra Toyota responded

Hi, Janice! We're pleased to hear about your great experience with Ahmadou, we will be sure to pass your compliments along to him. We truly appreciate your business and we hope to see you again soon!

November 30, 2016

Great Experience Ron Babice was awesome to work with! We told him what we needed and he showed me my options. I will recommend Ron and Serra Toyota to everyone. More

by Ant20
Recommend Dealer
Yes
Employees Worked With
Ronald Babice
Nov 30, 2016 -

Serra Toyota responded

Thank you for your five-star review. We are happy to hear about your visit with Ron. Thank you for choosing Serra Toyota!

November 30, 2016

Bought Used Truck At Serra Toyota Worked with Allen Burns to get a used truck at Serra Toyota. He is tech savvy and will keep you updated via text on the status of any vehicle search. More

by Lan019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Woodall, Allen Burns
Nov 30, 2016 -

Serra Toyota responded

Thanks for sharing your review! We're glad to hear that Allen was so helpful. Our team is proud of our knowledgeable, prompt service. We hope to see you again, thank you for your business!

November 28, 2016

Professional and helpful. Everyone was professional and helpful. Chris was patient, knowledgeable,and thorough. The person that closed my loan was very professional and frie More

by DEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie
Nov 29, 2016 -

Serra Toyota responded

Deb, thank you for your review! We're glad to hear that Chris provided you with such good service. We hear you about not wanting to feel pressured; we'll be sure to pass along your feedback to our management team. We hope to see you again, thank you for your business!

November 25, 2016

Cody fountain did a very good job very polite and very helpful thank you for all your help and we will recommend you to others More

by Jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody fountain
Nov 26, 2016 -

Serra Toyota responded

Jesse, Thank you for your review. I am glad you had a positive experience with Cody. Let us know if there is anything else we can do. Meghan Barnes, Customer Relations Manager, (205) 838-4400

November 25, 2016

Great Sales Experience!! My wife and I came to Serra Toyota in search of a 4 Runner. We were approached by Miss Rapahelle Wehby. She was very knowledgeable of the features a More

by Mohammed Mohammed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphaelle Wehby
November 16, 2016

So Happy! We came to Serra Toyota, because we were referred to Allen Burns by our neighbors. they had great things to say about him, and we were certainly not More

by Heather R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Burns
Nov 16, 2016 -

Serra Toyota responded

Heather, Thank you for your words! We are so happy to hear about your experience with the recommendations from your neighbors. Thank you for choosing Serra Toyota!

November 09, 2016

Customer care after the sale After my purchase I was given a complete auto detail. But had to return on a different day for the detail. I was given a loaner car until mine was fin More

by Hulapopper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Burns
Nov 09, 2016 -

Serra Toyota responded

Thank you for your feedback. We are happy to hear about your experience with Allen. Thank you for the five stars!

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