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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,781 Reviews
Call Dealership (205) 623-2298
View Awards

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,781 reviews

July 06, 2023

Once I received service they were great to deal with. My only complaint is the cost of the labor More

by corinnaburnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Grider, Matt Patterson
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Helpful
July 05, 2023

Everyone was very professional and proficient. Mr. William Humphreys was very knowledgeable and helpful. Thanks. More

by gdmoore1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Humphreys
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Helpful
July 04, 2023

Salesman made sure that I left with a car that I could afford. I came for a used car to get me from a to b but left with a brand new car. More

by KeYandra Roscoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Humphrey , Beh Doli
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July 04, 2023

Mr. Will our customer service Persia was personable , knowledgeable, timely with service updates, snd totally professional. More

by lawyerpettway
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Helpful
July 02, 2023

Ms Elizabeth Jordan has impeccable customer service skills, and very strong organizational skills in which she deserves an promotion. More

by kapolis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Jordan
Report | Print
Jul 04, 2023 -

Serra Toyota responded

Thank you, Kapolis, for your wonderful rating and review! It is elating to know that you received impeccable customer service from our Sales Team. We hope to work with you more in the future here at Serra Toyota Birmingham.

Helpful
July 02, 2023

Shawn is a great salesman, very helpful and knowledgeable about the buying process. Great guy More

by sagreen70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins, Matt Lawley
Report | Print
Jul 02, 2023 -

sagreen70 responded

Love Serra Toyota

Jul 04, 2023 -

Serra Toyota responded

Hello, we are grateful you took the time to leave this positive review. It is pleasing to learn that our knowledgeable Sales Department was helpful during your buying process. Your business is valued and we look forward to seeing you again at Serra Toyota Birmingham.

Helpful
July 02, 2023

I’ve purchased several vehicles from Serra, and also had each of them maintained through their service department. Everyone has always been very helpful, knowledgeable and client oriented. Any questions tha More

by Brenda Goodlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Grider-Service Department , Matt Patterson
Report | Print
Jul 04, 2023 -

Serra Toyota responded

Hi Brenda, we cannot thank you enough for your loyalty and kind words of recommendation. It is an honor to be your choice at Serra Toyota Birmingham and we are so glad that you continue to have pleasant experiences with our Sales and Service Teams. Please don't hesitate to let us know if there is anything else we can assist you with on your Toyota Camry.

Helpful
July 01, 2023

Nick Armstrong was awesome. ! Got me in the car that I wanted and was very polite and helpful! More

by Juliantmalone2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Armstrong
Report | Print
Jul 02, 2023 -

Serra Toyota responded

We are excited to read that our Sales Team was polite and helpful ensuring you had a great experience. Thank you for your awesome review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Serra Toyota Birmingham.

Helpful
July 01, 2023

I went to so many dealerships, none of them made me feel as comfortable as Serra Toyota! More

by DaniB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Smith
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Jul 02, 2023 -

Serra Toyota responded

We are glad you enjoyed a great experience working with our team at Serra Toyota Birmingham. Thank you for your positive review. We are here if you need any further assistance.

Jul 04, 2023 -

DaniB responded

You have some awesome salesmen! I dealt with Morgan Smith, I had been shopping around for a vehicle for about two weeks, and all the other dealerships were so sneaky, I felt safe in the purchase I made with Serra Toyota! 10/10 I would recommend this dealership! not only do they take care of you before you purchase, they vowed to take care of you through the life of your vehicle, and that is amazing nowadays!

Helpful
July 01, 2023

.my over all experience was great the salesman did a great job I thank you More

by drupert
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erick Fitzpatrick
Report | Print
Jul 02, 2023 -

Serra Toyota responded

We are glad you enjoyed a great experience working with our Sales Team at Serra Toyota Birmingham. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance.

Helpful
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