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Serra Toyota
Birmingham, AL
2,842 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,842 reviews
August 03, 2023
Very helpful and friendly staff, especially Alexis, also ? Coach that assisted. Finance manager was extremely nice also. It took a long time after we made the decision to get the vehicle to be able to get ? Coach that assisted. Finance manager was extremely nice also. It took a long time after we made the decision to get the vehicle to be able to get into the finance officers office to finish the paperwork…we waited almost an hour! More
by d_conner
Employees Worked With
Alexis in sales
August 02, 2023
The service I received was outstanding. From beginning to the end. I appreciate the service being done in a timely manner. From beginning to the end. I appreciate the service being done in a timely manner. More
by leshawnkidd825
Employees Worked With
Will my service advisor was not listed , Matt Patterson
July 31, 2023
Great experience buying from Ben he helped us find the right car. Joel was also incredibly helpful. They went above and beyond for us. right car. Joel was also incredibly helpful. They went above and beyond for us. More
by Kerriholley72
Employees Worked With
Ben in sales and Joel in finance
July 30, 2023
I was very pleased with my purchase! My salesman Aundrae was very knowledgeable and easy to work with! Will recommend him to my family and friends! My salesman Aundrae was very knowledgeable and easy to work with! Will recommend him to my family and friends! More
by ATodd1981
Employees Worked With
Aundrae Williams
July 29, 2023
Mr. Erick Fitzpatrick was absolutely terrific. Always kind and understanding. I was anxious but he was very patient and made me feel calm. I will always be grateful! kind and understanding. I was anxious but he was very patient and made me feel calm. I will always be grateful! More
by salister123
Employees Worked With
Erick Fitzpatrick
July 28, 2023
Mr. Desmond Heath was professional and pleasant to work with. He is a knowledgeable and patient car salesman. I would certainly recommend him to others. with. He is a knowledgeable and patient car salesman. I would certainly recommend him to others. More
by Kathie Fields
Employees Worked With
Desmond Heath
