Serra Toyota

Great follow through. The service was great and everything was explained perfectly about my car. I love the new car! The service was great and everything was explained perfectly about my car. I love the new car! More

Great service department and very nice service people always ready to help and explain their plan for your car. always ready to help and explain their plan for your car. More

Marie Kramo is a superstar! ! Montell is as well!! They made the experience the best I’ve had when purchasing a vehicle! ! Montell is as well!! They made the experience the best I’ve had when purchasing a vehicle! More

From the moment we walked in, we were greeted by Shawn. His outgoing personality and his eagerness to help us made our visit very nice. I knew within 15 minutes of meeting Shawn That I would be buying a ca His outgoing personality and his eagerness to help us made our visit very nice. I knew within 15 minutes of meeting Shawn That I would be buying a car from Serra Toyota. More

I was helped by Kelsey & Kelvin and they were PHENOMENAL! Kelvin allowed my husband and I to experience the car and didn’t hassle us at all. Finance was smooth sailing….. Now for car delivery, 0/10 When we Kelvin allowed my husband and I to experience the car and didn’t hassle us at all. Finance was smooth sailing….. Now for car delivery, 0/10 When we received the vehicle is was DIRTY, I lie to you not my husband along with Kelsey started to clean the car until I went to a manager and told him the conditions of the vehicle were unacceptable. The manager arranged for the vehicle to go “back” to the detail building to be cleaned. I drove there because I didn’t want to wait longer than the four hours I was already there….and guess what? The day after purchasing the car the oil change light came on & we ended up having to PAY for a car detail. UNACCEPTABLE! I should have been compensated for the inconvenience honestly. More

Very prompt, care about their job and Very time consuming. Loyal and clean love the service consuming. Loyal and clean love the service More

Dealership has friendly and courteous staff. They are willing to correct any issues in order to satisfy the customer. They are willing to correct any issues in order to satisfy the customer. More

Very professional and friendly. I was informed about what services was needed Everyone was very nice. I have never had a problem with Serra. I was informed about what services was needed Everyone was very nice. I have never had a problem with Serra. More

Yao was a very good salesman. He was polite and very persistent in looking for my wife the Toyota she wanted in the color and style she preferred. Also I mentioned a problem I had He was polite and very persistent in looking for my wife the Toyota she wanted in the color and style she preferred. Also I mentioned a problem I had with a vehicle (Toyota Tundra) I had purchased from another dealer that I was having issues with. He got to the root of the problem and I believe he has helped me solve the issue I was having with my truck. Also the service manager at Serra Toyota was instrumental in finding the fix.He was very understanding of family issues we had going on and work around them to help get us our new vehicle. I would recommend Serra Toyota to anyone in the market for a vehicle." More

Pleased with time it took and performance. Helpful in explaining needed parts in the future . Helpful in explaining needed parts in the future . More