Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Serra Toyota

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.6
2,868 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
Contact Dealership
View Awards

1300 Center Point Pkwy

Birmingham, AL

35215

Directions

By Type

Showing 2,868 reviews

April 03, 2023

Service has been great. Timely and professional. My service representative was courteous and concerned about my service. More

by Brbarnet21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 04, 2023 -

Serra Toyota responded

Hello and thank you for your high star rating. We're happy to see that your experience with our Service Team here at Serra Toyota Birmingham was excellent. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

April 03, 2023

Morgan was amazing to work with and made my first car-buying experience so memorable. I am thankful for how helpful and thorough he was! I am a big fan of Serra Toyota!! More

by maggiemillsrose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Smith
Report | Print
Apr 03, 2023 -

Serra Toyota responded

Hello, Serra Toyota Birmingham wants to thank you for your outstanding 5-star review. It is so great to read that our Sales Team helped make your first car-buying experience memorable, and that your visit was helpful and thorough. We hope to have the opportunity to serve you again in the future. Take care.

April 02, 2023

Great service great staff friendly polite caring supportive and loving. No pressure good deals great cars. More

by rcbarksdale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Chris Ziadie
Report | Print
Apr 03, 2023 -

Serra Toyota responded

Hello, all of us here at Serra Toyota Birmingham are excited to see that you had a great experience. It is wonderful to know that the service was supportive and pressure-free throughout your visit. It would be an honor to assist you with anything else. Have a great rest of your day!

April 01, 2023

They always treat you like family, keep you updated every step of the way. I wouldn’t take my car anywhere else for service needs. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mahan
Report | Print
Apr 02, 2023 -

Serra Toyota responded

Hello Johnny, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing the Service Team of Serra Toyota Birmingham as your first choice for bringing your vehicle in for service.

Apr 02, 2023 -

Johnny responded

Job well done!! To the entire staff keep up the great work.

March 31, 2023

Fast service. They kept me aware of what was happening to my car step by step More

by Bert Bert Bowlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
March 30, 2023

He’s good people at sierra toyota number 1 Birmingham alabama this is why I buy my cars from this dealer , and the sales people know half discrimination to no one. Thanks. More

by Pedrohidalgoibanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow, Joseph Jenkins, Komissa Yao
Report | Print
March 30, 2023

Great customer service goes extra miles to help you get a vehicle love it thanks so much. More

by Emmily35Phillips
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Jenkins
Report | Print
March 30, 2023

Good job, quick and friendly. The service was impeccable. I would recommend you get your car service here. More

by Rice58
Recommend Dealer
Yes
Employees Worked With
Aundrae Williams, Matt Patterson
Report | Print
March 28, 2023

Always Greeted with a smile. Experience is unmatched. Wait time is not very long. Thanks for allowing me to share my experience. More

by 2021 Highlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
March 27, 2023

The car salesman was very personable and took care call the needs in order to own the car More

by croquet.poems0d
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Jenkins
Report | Print
1
...
48
49
50
...
287