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Serra Toyota

Birmingham, AL

4.8
2,779 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,779 reviews

December 15, 2022

Great friendly service. They treat you like family and very customer oriented. Come right out to my car as soon I drive in. More

by Katydid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis in Service is great. , Matt Patterson
December 13, 2022

I had a wonderful experience. Michael Slaughter was AMAZING!!! He was super patient throughout the entire day, answered all questions and ensured me and my family were taken care o More

by jbon18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Slaughter, Alexis Pham, Sean Jadwin
December 13, 2022

Well knowledgeable, respectfully fell satisfied with the service , time efficient and all keep the good work More

by Lngugi2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli
December 13, 2022

Great service! Very quick service! All the way around excellent experience!! Loved doing business with y’all!! More

by brianwayneburdette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
December 12, 2022

Visit was excellent just did not appreciate email referencing refusing transmission purge if the service was already done then put that as reason refused and not send an email that you don’t know wh More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Shackelford and Chris
December 12, 2022

Kind people and excellent recommendations to do great maintenance your car.. appreciate the feedback of the customer service representative. More

by Pablo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow
December 11, 2022

It’s always a pleasant experience at Serra Toyota service center. I am in and out in a reasonable amount of time and everyone is always nice and knowledgeable. More

by tarezjajuan
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
December 09, 2022

My family and I have purchased 7 cars from Serra Toyota over the past 21 years. Great products that last for decades. Fantastic Service Department that keeps our cars in excellent condition at little cost. More

by DeborahTaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kelley , Morgan Smith, Matt Patterson
Jan 07, 2023 -

Serra Toyota responded

Thank you so much, Deborah, for the phenomenal review and rating. We are so happy to read that your experiences with us here at Serra Toyota Birmingham have been great, and that our Service Team member provided you with quality service. Thank you for your continued support, and for always choosing Serra Toyota Birmingham.

December 09, 2022

Very clean and fast service. The service people are very nice and answer any question you have More

by Payne.lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Jan 07, 2023 -

Serra Toyota responded

Hello, Serra Toyota Birmingham thanks you for the kind words and review. We are more than happy to read of your positive experience, and do not hesitate to reach out for any further needs.

December 09, 2022

Very good experience. Everything was explained and service was good. Will definitely be doing business again More

by wadececeliaWade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Soluka
Jan 07, 2023 -

Serra Toyota responded

Hello, we are so thankful for you taking the time to leave such a great review for us here at Serra Toyota Birmingham. We look forward to assisting you in the future, and we hope you have a wonderful day.

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