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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,779 Reviews
Call Dealership (205) 623-2298
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,779 reviews

November 01, 2022

The waiting room was clean with enough space to prevent feeling crowed. I was updated on the vehicle service from time to time. Having my vehicle serviced there was not a hassle at all. More

by temarn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Nov 04, 2022 -

Serra Toyota responded

Hello, our Service Team kept you updated on the maintenance job on your vehicle for a smooth experience. We, at Serra Toyota Birmingham, are glad that you enjoyed our clean waiting room. Have a wonderful day!

Helpful
October 31, 2022

Serra Toyota service is always sone right. Service Department manager, Matt Patterson and service writer Eric Hale aways keep me informed on the status. More

by tjpic1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hale, Morgan Smith, Matt Patterson
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Helpful
October 27, 2022

It is very clean. Food is there for the hungry.great service, courteous. I love Sierra. This company never disappointed me. Thank you. More

by albertelew15@outlook.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Helpful
October 27, 2022

Experience seamless. Morgan was an amazing salesperson with patience and was able to help me with all my car buying needs More

by rmr5926
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Chris McDaniel, Matt Lawley, Matt Patterson
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Helpful
October 25, 2022

Everyone at the dealership is extremely nice and professional. All employees were well dressed and neatly groomed. More

by scottwatkins510
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow, Jarmaine White, Morgan Smith, Beh Doli, Chris McDaniel, Matt Lawley, Tim Mergenthal, Matt Patterson
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Helpful
October 25, 2022

Mr. Shannon is always honest, helpful and kind. He makes my car maintenance experience such a positive one. More

by ceecee85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Grider
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Helpful
October 25, 2022

Excellent customer service. Friendly staff Timely service. I Would recommend Serra Toyota to others for their auto needs. More

by erikamccall71
Recommend Dealer
Yes
Employees Worked With
Michael Mahan
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Helpful
October 23, 2022

Serra Toyota is the best place ever they worked with me and got me in a vehicle I love thank you guys for everything you do for me . More

by Teuna Brundidge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Komissa Yao
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Helpful
October 23, 2022

The service department was very professional and friendly. I received excellent care. Thank you to all. More

by Vpatterson1982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Helpful
October 23, 2022

Clean friendly staff get you in and out in a timely manner will help in many was to get the deal done and no pressure More

by Dimples
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Jenkins
Report | Print
Helpful
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