
Serra Toyota
Birmingham, AL
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I had a wonderful experience. Michael Slaughter was AMAZING!!! He was super patient throughout the entire day, answered all questions and ensured me and my family were taken care o Michael Slaughter was AMAZING!!! He was super patient throughout the entire day, answered all questions and ensured me and my family were taken care of. Serra should be honored to have the likes of Mike working on behalf of the customers. He made everything worthwhile. Even in the rain he made sure we were able to pull off with no concerns. I also appreciate Alexis Pham for being communicative for the past couple of months and making sure I needed anything while I was searching from setting up appointments to answering questions. I will be returning to get the car detailed and cleaned as they were closed once I finished night. Finance Director Sean Jadwin was amazing. He gave even more insight on the vehicle purchased and went over each page of the documents with me and even gave a flash drive if I ever needed to review. Everyone was amazing from start to finish, great job Serra! More
Visit was excellent just did not appreciate email referencing refusing transmission purge if the service was already done then put that as reason refused and not send an email that you don’t know wh referencing refusing transmission purge if the service was already done then put that as reason refused and not send an email that you don’t know why it was refused and recommendations why it should be done that’s annoying and comes off like you trying to redo some thing that was already done More
It’s always a pleasant experience at Serra Toyota service center. I am in and out in a reasonable amount of time and everyone is always nice and knowledgeable. center. I am in and out in a reasonable amount of time and everyone is always nice and knowledgeable. More
My family and I have purchased 7 cars from Serra Toyota over the past 21 years. Great products that last for decades. Fantastic Service Department that keeps our cars in excellent condition at little cost. over the past 21 years. Great products that last for decades. Fantastic Service Department that keeps our cars in excellent condition at little cost. Mitch Kelley, my service representative, is always available to answer my service questions and give me good advice. I highly recommend Serra Toyota for all your automotive needs! More