Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Toyota
Birmingham, AL
2,868 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,868 reviews
September 12, 2022
Beh Doli was my salesperson and highly recommended from a reliable source that only does business with Serra Toyota. I dealt with Limbaugh and Bill Penney Toyota dealerships to talk to a salesperson and neve reliable source that only does business with Serra Toyota. I dealt with Limbaugh and Bill Penney Toyota dealerships to talk to a salesperson and never received a returned phone call from either one. It was disappointing, but I had the best experience at Serra Toyota. More
by Denise
Employees Worked With
Beh Doli
September 11, 2022
I would have rated them 5 stars, if they weren't so expensive. But great job the first time and kept me informed on the progress. expensive. But great job the first time and kept me informed on the progress. More
by Hkt400
Employees Worked With
I worked with Mr.Shannon Grider, the tech: Ervin Estrada both 5 stars.
September 11, 2022
This dealership has always been an amazing business with excellent service and caring salesmen. The service department is always quick and easy. I would highly recommend them. excellent service and caring salesmen. The service department is always quick and easy. I would highly recommend them. More
by Richie 42
Employees Worked With
Ahmadou Sow
September 05, 2022
I love the people there everyone is so polite and courteous and they make you feel at home. Especially Erik Fritzpatrick he is a delight to work with courteous and they make you feel at home. Especially Erik Fritzpatrick he is a delight to work with More
by sharone1965
Employees Worked With
Erick Fitzpatrick
September 05, 2022
I was treated with respect and I received prompt service and an excellent job on my vehicle and I will recommend Serra Toyota 100 percent. and an excellent job on my vehicle and I will recommend Serra Toyota 100 percent. More
by lindamcmiller865
Employees Worked With
Ahmadou Sow, Morgan Smith, Beh Doli, Aundrae Williams, Joseph Jenkins, Ronald Babice, Shawn Jenkins, Larry Paulin, Quinton Smith
September 03, 2022
I bought the Toyota Tacoma in December of 1999. It now has 365,000 miles and runs like a new one. I have bought 3 cars total from Serra over the years and I’m very pleased with the service I get. It now has 365,000 miles and runs like a new one. I have bought 3 cars total from Serra over the years and I’m very pleased with the service I get. There are other dealers closer to my home, but Serra is fast and I TRUST them. More
by Ayates95
Employees Worked With
Eric Hale
September 02, 2022
They helped me and my GF a lot, my service advisor was Mitch. We appreciate the help and time he took to help us. We will go back, because of people like Mitch. Mitch. We appreciate the help and time he took to help us. We will go back, because of people like Mitch. More
by Dr. Santiago
Employees Worked With
Mitch
