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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,788 Reviews
Call Dealership (205) 623-2298
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,788 reviews

July 07, 2022

Antoine Gray was amazing to work with, he made sure I was happy with my selection! Kudos to him!! More

by mzgabby34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoine Gray
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Jul 07, 2022 -

mzgabby34 responded

Antoine Gray was amazing to work with, he made sure I was happy with my selection! Kudos to him!!

Helpful
July 07, 2022

I have always believed that Serra Toyota to be a first class dealership. Their service department personnel are professional and courteous, I always enjoy my visit. More

by Tony B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Matt Patterson
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Helpful
July 06, 2022

The process of setting up an appointment was very easy. Once I arrived the service was completed quickly and they got me on my way. More

by justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Helpful
July 05, 2022

Brian MiIam has always taken good care of me and my vehicle. Very competent and to the point. Keeps me up to date on any items needing attention. More

by mike.everett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Milam
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Jul 07, 2022 -

Serra Toyota responded

Thank you for the longtime business and 5-star review, Mike. We look forward to many more visits at Serra Toyota Birmingham.

Helpful
July 04, 2022

From the sales process of my vehicle and the service process of my vehicle. Serra Toyota delivered excellent service. More

by Happi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson, Erick Fitzpatrick
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Jul 06, 2022 -

Serra Toyota responded

We're delighted that between our Sales and Service Teams, you've had an excellent experience with us overall. Serra Toyota Birmingham thanks you for your business!

Helpful
July 03, 2022

The salesman and financial personnel were excellent. Recommend to everyone! Excellent service! Will come back. More

by donnadavis923
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow, Matt Patterson
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Helpful
July 03, 2022

The service was great this time, had a problem with one of the workers, he had an attitude, I felt like he was rushing me. I have never had that experience before, the other employees have been great. More

by Dotsmith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Helpful
June 30, 2022

Ahmadou is the best salesman hands down! He’s very knowledgeable and helpful!! He helped me when I had given up More

by Kenneka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow
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Helpful
June 29, 2022

Very polite and thorough. Didn't have to wait long at all. In and out More

by rhondastringer97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mahan
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Jul 02, 2022 -

Serra Toyota responded

Hello, sounds like you had a very efficient experience with our team, that's exactly what we like to learn. Thank you for bringing your car to us at Serra Toyota Birmingham, and we look forward to servicing your car again when needed.

Helpful
June 29, 2022

This is not my first experience with Serra Toyota. And as usual their sales team was very knowledgeable, courteous and professional. They helped me narrow down my search and put me in the vehicle that More

by rbraswell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Michaelis
Report | Print
Jul 02, 2022 -

Serra Toyota responded

Hello, congratulations on your new vehicle. We are so glad that we had the opportunity to work with you and that our sales team was knowledgeable, courteous, and professional. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future at Serra Toyota Birmingham.

Jul 03, 2022 -

Serra Toyota responded

Hello, congratulations on your new vehicle. We are so glad that we had the opportunity to work with you and that our sales team was knowledgeable, courteous, and professional. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future at Serra Toyota Birmingham.

Helpful
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