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Serra Toyota
Milwaukee, WI
204 Reviews
Here at Serra Toyota we appreciate our customers and aim to make them customers for life with our simple and easy way of conducting business. Your complete ownership experience is what’s important to us, whether it’s a transparent sales process, our customer-first attitude from the staff in our Toyota service center facility, or our ability to make the financing process as painless as possible at our car finance center.
From quality new Toyota vehicles, to used and certified pre-owned, we know anyone looking for their next car in Milwaukee or Oak Creek will likely find what they want. Our new vehicle line-up includes the Toyota RAV4, the Toyota Corolla, and many more!
We also buy and accept trade-ins in addition to maintaining our own great selection of used cars for sale here in Milwaukee and Oak Creek, WI. Stop on by today and take a test drive behind the wheel of an award-winning used Toyota model like the stylish Camry or roomy midsize Highlander SUV.
Additional services include trusted car repair, original Toyota car accessories, and new car financing to help our customers purchase the car of their dreams.
Call Serra Toyota at 414-281-3100, or come visit us in person. We’re conveniently located at 5727 South 27th Street Milwaukee, WI 53221 and look forward to helping you with your automotive needs!
Learn all about Don Jacobs Toyota and what we offer at our new and used car dealership in Milwaukee.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 204 reviews
March 30, 2009
After a fire we were told to take our 2009 Scion with 7,000 miles to this dealership for body work. The fire damage was on the driver's side of the car. Not only did they do a sloppy job on the fire dama 7,000 miles to this dealership for body work. The fire damage was on the driver's side of the car. Not only did they do a sloppy job on the fire damage, but when we went to pick up the car, it was full of scratches that were not on it before. We were told that that's what happens when you have 7,000 miles on a car. They accused us of coming in with all of these scratches and trying to have them fixed at the insurance company's expense. This couldn't be farther from the truth. This was a car that we take pride in ownership of. We were also told that all of the cars on the lot have at least 100 scratches on them - makes you want to go out and buy a new car at this dealership - doesn't it! The body shop manager was rude and this experience has been a nightmare. The scratches and dents are unacceptable but we seem to have no recourse. The longer they have our vehicle, the worse the damage gets. More
by stapenek
Employees Worked With
Body Shop Manager
September 20, 2008
Went to dealer to test drive and purchase a 2008 Toyota Camry. The first person was helpful and unfortunatly because we emailed someone they directed us to someone else. We had the WORST salesperson ever!! Camry. The first person was helpful and unfortunatly because we emailed someone they directed us to someone else. We had the WORST salesperson ever!!! We scheduled an appointment to meet the internet salesperson and waited a total of 2 hours while he attended to 2 other couples/families interested in buying. He finally sat down and started talking to us about price. At that point we asked if the price was negotiable the person spoke to us as if we did something wrong. He kept pushing "FREE" oil changes as the reason price could not be changed. I would not recommend anyone to ever waste their time going there. More
by MReese
Employees Worked With
2
August 23, 2008
Went to buy a Toyota Sienna. This dealership has by far the worst sales people. When I asked if the price could be reduced, it seemed like I cursed the guy or something. To make story short when I said "I the worst sales people. When I asked if the price could be reduced, it seemed like I cursed the guy or something. To make story short when I said "I made a mistake visiting your dealership" while I was leaving, I was told "you bet you did make a mistake" More
by ftareen
Employees Worked With
Don't Remeber
June 15, 2007
Eric was professional and easy to work with. He kept every promise he made to my wife and I. His pricing was by far the lowest in town. Exceptional dealership. every promise he made to my wife and I. His pricing was by far the lowest in town. Exceptional dealership. More
by sarahlythen
Employees Worked With
Eric Marino
