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Serra Toyota of Decatur

Decatur, AL

4.8
913 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 913 reviews

February 10, 2025

The salesman Shaun Rose was so helpful and wonderful. The general and finance manager were so nice and easy to work with. I would. Highly recommend Serra Toyota in Decatur to anyone. Teresa Lenz A More

by teresa.j.lenz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Rose, George Jones, Vic Heartsill
Feb 12, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind words, Teresa. We're glad to hear that our team made the process smooth and enjoyable for you. Michael McLeod General Manager 256-340-0330

February 09, 2025

Very nice, helpful and professional, The person who was assigned to my car was excellent More

by Kristil0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name. He was in the service department
Feb 12, 2025 -

Serra Toyota of Decatur responded

Thank you for your feedback. We're glad our team provided excellent service during your visit to our Service Department at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

February 06, 2025

Our salesman and everyone we dealt with was amazing and very helpful from start to finish More

by TonyaM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 08, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind feedback. We’re glad our team at Serra Toyota Decatur could assist you so well. Michael McLeod General Manager 256-340-0330

February 06, 2025

Great service, Kim and Skyler in service department are the best. They took care of me More

by cgeorge1735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler, Kim Stone
Feb 08, 2025 -

Serra Toyota of Decatur responded

It's wonderful to know you had a great experience with our team at Serra Toyota Decatur. We appreciate your feedback. Michael McLeod General Manager 256-340-0330

February 04, 2025

I always have such a fantastic experience here! January, Steve, and Paul are my favorites! They always take such great care of everything I need. I absolutely recommend Serra Toyota to anyone looki More

by layne.dillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve , January Taylor
Feb 06, 2025 -

Serra Toyota of Decatur responded

We're glad to hear that you always have fantastic experiences with our team at Serra Toyota Decatur. Thanks for your recommendation and support. Michael McLeod General Manager 256-340-0330

February 04, 2025

Had a great experience here. Ralph was extremely helpful and knowledgeable. Would recommend coming here More

by David
Recommend Dealer
Yes
Employees Worked With
Ralph, Joel Capps
Feb 06, 2025 -

Serra Toyota of Decatur responded

Thank you for recommending Serra Toyota Decatur. It's great to know our team provided a helpful experience. Wishing you all the best on your journeys ahead. Michael McLeod General Manager 256-340-0330

February 04, 2025

They welcomed my in, and the atmosphere was great. George Jones was amazing to work with! More

by Tameka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger, George Jones
Feb 06, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind words! It's great to hear you enjoyed the atmosphere at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

February 03, 2025

Very friendly and helpful. Skylar was extremely helpful and polite. Wait- they have snack's! Check them out. More

by redhara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Feb 06, 2025 -

Serra Toyota of Decatur responded

We're happy to hear you had a great experience with our team at Serra Toyota Decatur. Thanks for mentioning the snacks! Michael McLeod General Manager 256-340-0330

February 03, 2025

They are generally nic3 and want to help people with good and bad credit. I would suggest them to anyone. More

by jthomas0523198038
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Matthews
Feb 06, 2025 -

Serra Toyota of Decatur responded

Thank you for the kind words and recommendation. We are glad to be of help at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

February 03, 2025

Steve G. in the service department always makes me feel valued and respected. He is straightforward and explains my vehicle needs in language that I can und More

by christinelittleyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gremaux , Kim Stone
Feb 06, 2025 -

Serra Toyota of Decatur responded

Thank you for your excellent review. We're pleased that our team in the Service Department has been helpful and clear in addressing your needs at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

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