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Serra Toyota of Decatur
Decatur, AL
939 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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February 28, 2025
Salesman was extremely helpful. Went to see a particular vehicle but the car was already sold, he helped me look and find a car car similar that was still in my price range Went to see a particular vehicle but the car was already sold, he helped me look and find a car car similar that was still in my price range More
by noahlevipaul
Employees Worked With
Wes wellingham
February 28, 2025
Loyal Serra Toyota customer. I’m on my 3rd Toyota, the first two saved me from what would have been much more traumatic accidents. The second saved my life! I was not “upcharged” I’m on my 3rd Toyota, the first two saved me from what would have been much more traumatic accidents. The second saved my life! I was not “upcharged” on this visit. Also, best cars, they never wear out if you take care of them. More
by Joy
Employees Worked With
Skylar (mechanic) , didn’t catch other names, all the gentlemen I dealt with today were great!
February 28, 2025
Great people. My only complaint is the service wait times. Appointment or not, 1.5 hours is the average wait time for a simple oil change. I purchased the service My only complaint is the service wait times. Appointment or not, 1.5 hours is the average wait time for a simple oil change. I purchased the service plan so I still go there but I’m wishing I would have saved some money and went local for oil changes. More
by Jdanley1
Employees Worked With
Kim Stone
February 27, 2025
Very friendly and helpful customer service. Jacob The salesman was willingly and able to answer any question we had about the vehicle we purchased. He continued to check on us while we waiting Jacob The salesman was willingly and able to answer any question we had about the vehicle we purchased. He continued to check on us while we waiting on the finance department to see if we needed any thing. More
by grock7330
Employees Worked With
Jacob
February 25, 2025
Akem was the salesman that I spoke with initially and helped me through this entire car buying process. He made it every part of the transaction seem effortless. I highly recommend Serra Toyota of Decatu helped me through this entire car buying process. He made it every part of the transaction seem effortless. I highly recommend Serra Toyota of Decatur! I felt they went above and beyond for my first car buying experience. More
by ashleylaw578
Employees Worked With
Akem Neloms, Roger McCord
February 24, 2025
Very professional staff …I have always had great service from Serra. One thing that I really like is the “snack” area. There is plenty of room so you can wait in comfort. from Serra. One thing that I really like is the “snack” area. There is plenty of room so you can wait in comfort. More
by Rsmith2858
Employees Worked With
Glenda Cole
