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Serra Toyota of Decatur

Decatur, AL

Overview
Employees
Reviews
Vehicles
4.8
1,715 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Place

Decatur, AL

35603

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Showing 1,715 reviews

October 24, 2026

Pleasant, knowledgeable, and fast with all our questions. Casey is a BIG PLUS for TOYOTA & SERRA !! More

by highchurch5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Casey Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2026 -

Serra Toyota of Decatur responded

Thank you for recognizing our team's knowledge and efficiency. We appreciate your feedback about Casey and Serra Toyota Decatur. Your comments are valued. Michael McLeod General Manager 256-340-0330

October 24, 2026

I initially was working with Melvin he was very helpful but the I came in on a Friday worked with Austin to find the vehicle only had two options he was very nice then we got put with Dylan Lanier he was v More

by Cheyennefloyd53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Melvin Armstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Norwood
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Lanier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2026 -

Serra Toyota of Decatur responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here. It's great to learn that you had a helpful, patient, and polite experience with our Sales Team. However, I would like the opportunity to discuss the star rating you have provided. Can you please send your contact information to me? I look forward to hearing from you. Thank you, Michael McLeod General Manager 256-340-0330

October 24, 2026

The servicec center is very organized. The employees are friendly and efficient. I made an appointment and am not sure that helps because wait time was a little long to rotate tires. More

by allippitt112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Falls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Rohan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 24, 2026 -

Serra Toyota of Decatur responded

Thank you for your feedback on our service center's organization and team. We appreciate your patience with the wait time for tire rotation. Serra Toyota Decatur values your input. Michael McLeod General Manager 256-340-0330

October 23, 2026

They made buying a car experience, easy going. It is a nice atmosphere with good people. More

by koenen11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhosue 'Sway' Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2026 -

Serra Toyota of Decatur responded

Thank you for sharing your experience. We're glad our team and atmosphere met your expectations at Serra Toyota Decatur. We appreciate your feedback. Michael McLeod General Manager 256-340-0330

October 23, 2026

Got me in the next day. Nice waiting area. Kept me updated on progress. Solved the problem pep boys could not. More

by CANDEEHOUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Falls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 23, 2026 -

Serra Toyota of Decatur responded

Thank you for sharing your experience. We're glad our team could assist promptly and keep you informed. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

October 23, 2026

Always great service good always nice and helpful appreciate you having a dealership this close More

by Phillipgarrison56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Smiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 23, 2026 -

Serra Toyota of Decatur responded

Thank you for your kind words. We appreciate your support and are glad to be conveniently located for you. Serra Toyota Decatur values your business. Michael McLeod General Manager 256-340-0330

October 22, 2026

Mitchell Grubbs was the best. Very respectful and honest. Would highly recommend on my next purchase More

by Lynette31382
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 22, 2026 -

Serra Toyota of Decatur responded

Thank you for recommending Serra Toyota Decatur. We appreciate your kind words about our team. Michael McLeod General Manager 256-340-0330

October 22, 2026

Always polite. .always quick…from the time you get there to the time you leave More

by Rhyboys03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rohan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 22, 2026 -

Serra Toyota of Decatur responded

Thank you for recognizing our team's efficiency and politeness. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

October 22, 2026

I had an awesome experience with Marlowe. He gave us plenty of time and space to decide on the trim we preferred, and I never felt pressured to make a decision or choose the more expensive op More

by skgivens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlowe Wade Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 22, 2026 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with our team at Serra Toyota Decatur. We appreciate your feedback about the time spent and the service provided. Please feel free to contact us directly if you'd like to discuss this further. Michael McLeod General Manager 256-340-0330

October 21, 2026

I like how nice and helpful they were after finding out there was a problem with my new car after purchasing it. More

by annemaxrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : lisa helped me with my rental
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Oct 21, 2026 -

Serra Toyota of Decatur responded

Thank you for sharing your experience. We appreciate your kind words about our team's support at Serra Toyota Decatur. Your feedback is valued. Michael McLeod General Manager 256-340-0330

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