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Serra Toyota of Decatur
Decatur, AL
1,264 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,264 reviews
April 04, 2026
Everything was first class. . the waiting area was comfortable.. snacks and coffee good.. on the staff and communication was good. . the waiting area was comfortable.. snacks and coffee good.. on the staff and communication was good. More
by garygj1956
Employees Worked With
Do not recall names
April 02, 2026
Excellent customer service. Regina & Antwon in the service department thanks for your help. Thanks to the gentleman who fixed the repair on my tailgate. Thanks for the extra att Regina & Antwon in the service department thanks for your help. Thanks to the gentleman who fixed the repair on my tailgate. Thanks for the extra attention you gave me Also thanks for ordering my part & putting it in for me. Thank you!!! More
by roll.tidejew7@yahoo.com
Employees Worked With
I didn’t work with sales only service department.
April 02, 2026
I had to wait 5 weeks before my van came in and we thought it would be about 2 weeks. But we finally picked it up yesterday. Besides the wait, Serra Toyota was great to work with. Casey and Roger we thought it would be about 2 weeks. But we finally picked it up yesterday. Besides the wait, Serra Toyota was great to work with. Casey and Roger were very professional and we would recommend them. More
by MARSHA2011
Employees Worked With
Casey Holden
April 02, 2026
I came in for my cars first oil change , and was told I was only going to get a tire rotation even though there is a sticker on my windshield that states “first oil change after first 5000 miles” so I’m go was only going to get a tire rotation even though there is a sticker on my windshield that states “first oil change after first 5000 miles” so I’m going to make another appointment in hopes they do it before I go on a road trip this may. More
by Naugherkayle
Employees Worked With
Not sure of worker
March 30, 2026
Quick service; easy to schedule. Competent service personell. Quick way in and out, very affordable. Competent service personell. Quick way in and out, very affordable. More
by Happy customer
Employees Worked With
March 29, 2026
Just bought my 4th new Toyota from Josh…one of my top 3 salesmen I have EVER bought a vehicle from, and I’ve probably bought close to 60 in my life! salesmen I have EVER bought a vehicle from, and I’ve probably bought close to 60 in my life! More
by bbull1967
Employees Worked With
Josh
March 26, 2026
Always on it! Staff is knowledgeable and always STEER you in to safest direction if you need decision making options. Got a free Turkey one year from them while wa Staff is knowledgeable and always STEER you in to safest direction if you need decision making options. Got a free Turkey one year from them while waiting for service on one of our Toyotas. Excellent Service by a knowledgeable staff, and affordable. Snacks while you briefly wait. Couldn't ask for anything more! More
by Stephen J Stasiak-Six Sigma Black Belt
Employees Worked With
NONE LISTED
