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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.7
552 Reviews
Call Dealership (256) 274-4967
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309 Beltline Rd

Decatur, AL

35602

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Showing 552 reviews

April 25, 2024

One of the best car buying experiences we have ever had. Salesman Dante Smith went above and beyond to make sure we got the right car for my daughter. Will definitely do business here again. More

by Chris piper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante Smith
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April 25, 2024

Rachel Falls is a top notch Service Writer. She worked closely between myself and the Master Mechanic to ensure all concerns I had were addressed. The Mechanic did a good job ! Rachel is very More

by Mdpurchase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Falls
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Helpful
April 24, 2024

Friendly employees and detail oriented. From the service department to the sales professionals, it was a great experience. More

by debbieheatherly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sky let Watkins
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April 20, 2024

Brandon Huggins was great at helping us when we stopped at the decatur location. we will be back to visit him ! More

by bri ruiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon huggins
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Apr 24, 2024 -

Serra Toyota of Decatur responded

We're pleased our team at Serra Toyota Decatur positively impacted your visit. Rest assured, we'll continue to provide quality service. Michael McLeod General Manager 256-340-0330

Helpful
April 20, 2024

Brandon Huggins was a very polite and patient sales consultant. Great job! Would recommend! Keep up the great work! More

by tracysimpson1985
Recommend Dealer
Yes
Employees Worked With
Brandon Huggins
Report | Print
Apr 24, 2024 -

Serra Toyota of Decatur responded

We're glad our team could assist you so well. Thanks for recommending Serra Toyota Decatur, we appreciate your support and kind words. Michael McLeod General Manager 256-340-0330

Helpful
April 19, 2024

Excellent job as always, we drive from Florence and feel it is worth it plus we get to speak to Mr Iberham, super nice salesman! More

by Nadinedarby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
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Apr 19, 2024 -

Serra Toyota of Decatur responded

We value your ongoing trust in Serra Toyota Decatur and appreciate the journey you undertake to reach us. It's encouraging to know you had a positive interaction with our team. Thanks for your feedback! Michael McLeod General Manager 256-340-0330

Helpful
April 18, 2024

Excellent , fast and friendly service. I would definitely recommend Serra Toyota for all services. Thank you ! More

by Twokie1956
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
Report | Print
Apr 19, 2024 -

Serra Toyota of Decatur responded

We appreciate your kind words about our swift and friendly service at Serra Toyota Decatur. We value your recommendation for all services we provide - thank you! Michael McLeod General Manager 256-340-0330

Helpful
April 17, 2024

An amazing experience and good people to deal with. I can not recommend them highly enough. More

by proctorweir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kacy and Mr mccord
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Apr 18, 2024 -

Serra Toyota of Decatur responded

Thank you for acknowledging the positive experience at Serra Toyota Decatur. We appreciate your recommendation and kind words about our team. Michael McLeod General Manager 256-340-0330

Helpful
April 13, 2024

Lakisha was awesome! We love our new RAV4 Hybrid. Our first hybrid car. My new work car. More

by lorikeplinger89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lakisha Scruggs
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Apr 16, 2024 -

Serra Toyota of Decatur responded

We appreciate hearing your satisfaction with the RAV4 Hybrid. Our team is glad to have helped. Thank you from Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

Helpful
April 12, 2024

Don't buy here. They under rate your vehicle. Buy from them & try to trade with them again. Other dealerships will give you more for their cars. Steve Serra would n More

by Mikew314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ebe Cherif
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Apr 16, 2024 -

Serra Toyota of Decatur responded

Hello, Customer satisfaction is our top priority. I would like to speak with you regarding your recent experience with our Sales Team when looking to trade in a vehicle. Please contact me at your earliest convenience so we may discuss this further. I look forward to speaking with you. Michael McLeod General Manager 256-340-0330

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