First things first.
Green Davidson and Nick Hull are awesome! They were extremely helpful, friendly, and knowledgeable. Green explained how all the gadgets inside worked
Green Davidson and Nick Hull are awesome! They were extremely helpful, friendly, and knowledgeable. Green explained how all the gadgets inside worked and was able to answer every question I had. Nick fully explained the financing process and the warranties. My explanation of their actions is insufficient; suffice it to say, as I said before, Green and Nick are awesome!
And now for the story. Serra Toyota of Decatur was an amazing dealership to work with. As we all know about buying cars during the shortages caused by the pandemic, finding the vehicle with exactly everything you want is very difficult. I was willing to forego most things I wanted on the specific vehicle I wanted, but I was not going to compromise on the color I wanted, having a manual transmission, and four wheel drive. I live out of state from Alabama (500 miles away), and the color I wanted is not even available on that model in my area. My local dealership was unwilling to work with me, at all. Therefore I was searching high and low across the country for what I wanted, and every time I found what I wanted, it was already sold by the time I contacted the dealership about it. Serra Toyota of Decatur was different. They told me that although the truck I wanted was sold that very morning, they told me that they could get me what I wanted. I reached out to Serra Toyota in July, and it took a bit of time, but they contacted me in October to let me know that they had the truck I wanted. During those three months, Serra Toyota and Green Davidson kept me updated on what was going on, and confirming the dealer-installed options that I wanted.
If I could give Serra Toyota of Decatur, Green Davidson, and Nick Hull 10 stars I would. Every staff member I interacted with at this dealership was amazing and friendly.