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Serra Toyota of Decatur

Decatur, AL

4.8
599 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 599 reviews

July 19, 2024

Great service and parts department! Thank you Serra Toyota of Decatur. I would like to thank Noah Rohan, for taking me though the service department with a smile. Also a great sells dep More

by raccom777
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dwight Garrison
July 17, 2024

Service was excellent! Antoine made sure everything was well taken care of for my mother’s car. It is also nice to know that this dealership doesn’t only provide fantastic More

by Mitzi
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
July 17, 2024

Prompt attention from a service writer, but your service department, with several days notice, did not have the correct part to update my navigation. The service writer apologized & offered to order the pa More

by dairygary
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
July 15, 2024

My first time to take my car to Serra for service. Good job and in a timely manner. I will definitely return for next service! More

by dkerby36
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Cornett
July 12, 2024

I always have great service. The employees are friendly and helpful. I highly recommend them. More

by Wonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
July 12, 2024

I was able to trade in for a 2024 Tacoma SR5 with the assistance from Levi Chalker, and the head salesman Jody. The whole deal went very smoothly, and they worked with me to get me within my price range, More

by childers1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Chalker, Alex, Jody
July 11, 2024

All personnel were very friendly and helpful - my car was done promptly and waiting for me to step into. More

by Benoitmarl
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Skyler Watkins
July 11, 2024

Service was excellent 👍 very friendly people and helpful. Thank you I highly recommend their good work. More

by wipulsara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nic Raths
July 09, 2024

Very quick check in and recommended service. Waiting area is very nice and snacks are provided while you wait. Wait time was what we expected and met the estimated time we were given. More

by whames61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Cornett
July 06, 2024

Paul de Blanc was our salesman and he was very helpful and answered all our questions we give him five stars More

by Josettehamilton58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul deBlanc
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