Serra Toyota of Decatur

Serra always accommodates you. They are friendly and professional. The knowledgeable staff is always there to help. They are friendly and professional. The knowledgeable staff is always there to help. More

The service department runs smoothly and efficiently. I would recommend them to everyone. Other service departments would benefit from copying them. I would recommend them to everyone. Other service departments would benefit from copying them. More

Professional, knowledgeable, has great customer service. Kept me informed on the process of my service and offered required recommendations. Kept me informed on the process of my service and offered required recommendations. More

Casey Holden assist me with my new 2026 Camry and he was great and very informative. He made sure I understood and was clear on all information about my past vehicle and me new 2026 Camry. Casey, did a wond great and very informative. He made sure I understood and was clear on all information about my past vehicle and me new 2026 Camry. Casey, did a wonderful job and will be sure to recommend him 100%.. I also spoke with Roderick, Casey manager and he welcome me to the Toyato family. Roderick, provided information and talk to me about sign documents and made sure I understood all documents that I signed. Thanks Casey More

Always professional, knowledgeable and friendly. They have always treated me very well and courteously. Thanks! They have always treated me very well and courteously. Thanks! More

Wanted oil change only got tire rotation, said I'd have to wait 4000 more miles until get to 40,000 miles. Replaced fob battery wanted reprogramming said I'd have to buy new fob $400 and $197 to program i to wait 4000 more miles until get to 40,000 miles. Replaced fob battery wanted reprogramming said I'd have to buy new fob $400 and $197 to program it. WHY? More

I was extremely pleased with the staff at Toyota of Decatur! My salesman, Austin Norwood, was polite, helpful and made the experience the least stressful that it could possibly be. The manager, Vic, Decatur! My salesman, Austin Norwood, was polite, helpful and made the experience the least stressful that it could possibly be. The manager, Vic, was also very helpful in explaining the financing and the money end of the deal. He made sure that I got an awesome deal on my new (used) car! Antonio, who finalized everything was all I could have expected. Kind, personable, and very helpful!!! All in all this buying scenario was excellent and I would do it again and will recommending them to all my friends and family!!! More

Absolutely the best customer service I have ever experienced dealing with a dealership. Very respectful. I will definitely be purchasing from them again. They made my purchase go so smoothly! experienced dealing with a dealership. Very respectful. I will definitely be purchasing from them again. They made my purchase go so smoothly! More

Dealer was honest, respectable and made the experience pleasant. We will use again and recommend to others. pleasant. We will use again and recommend to others. More

Very Good people, Devin is a good worker and a good salesman, i would definitely recommend salesman, i would definitely recommend More