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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
948 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 948 reviews

December 18, 2024

Great customer service vert friendly, I was there for a recall,was done very fast. More

by Tituscollier77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jan 22, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind words. Serra Toyota Decatur really values your feedback about the recall service. Wishing you well on the road ahead. Michael McLeod General Manager 256-340-0330

December 17, 2024

Excellent experience all the way around. Vehicle met expectations zero customer service was top notch. More

by Josh.santos7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Deblanc
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Jan 22, 2025 -

Serra Toyota of Decatur responded

Sounds like you had a great experience with your new vehicle at Serra Toyota Decatur. We strive to offer top-notch service and appreciate the feedback. Take care. Michael McLeod General Manager 256-340-0330

December 16, 2024

Excelente atención,la verdad quede impresionado con todo el proceso ,todo muy profesional excelentes personas,si recomiendo este concesionario Toyota Decatur Alabama More

by cardenas770818
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Ebe Cherif
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Jan 22, 2025 -

Serra Toyota of Decatur responded

Gracias por recomendar Serra Toyota Decatur. Nos enorgullece ofrecer un proceso profesional y una atención excelente. Michael McLeod General Manager 256-340-0330

December 16, 2024

It was Easy and i didn't waste my time, they are honest and I will buy my next Toyota from them. More

by Calvin.duke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Marvin Cook
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Jan 22, 2025 -

Serra Toyota of Decatur responded

Thank you for your 5-star review. It's wonderful to know that your experience here at Serra Toyota Decatur. We look forward to seeing you again for your next purchase. Michael McLeod General Manager 256-340-0330

December 13, 2024

Informative, honest and polite managers. Good service. I will drive 34 miles to Serra Toyota of Decatur just for an oil change than go to another Toyota dealer 7 miles away. More

by MSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole, Antoine Pyfrom
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Jan 22, 2025 -

Serra Toyota of Decatur responded

We appreciate your miles of trust and support for our service at Serra Toyota Decatur. Safe travels on all your journeys! Michael McLeod General Manager 256-340-0330

December 13, 2024

Connor was super to work with, getting the car I wanted and helping me with getting my electronics set up . More

by Liz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Connor Shirley, Paul deBlanc
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Jan 22, 2025 -

Serra Toyota of Decatur responded

We're happy our team could assist in getting your new car and electronics set up at Serra Toyota Decatur. Let us know if we can be of any further assistance. Michael McLeod General Manager 256-340-0330

December 13, 2024

Good place to buy a car. Salesman was very nice, patient, friendly and not at all pushy. More

by Switchoff44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ebe Cherif
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Jan 22, 2025 -

Serra Toyota of Decatur responded

Thanks for sharing your positive experience at Serra Toyota Decatur. Don't hesitate to reach out to us for any future needs, we are here to help. Michael McLeod General Manager 256-340-0330

December 11, 2024

Austin and finance guy are excellent I am a customer for life I was treated so nice More

by brewer.debra76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin and the finance guy can’t remember his name
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Jan 22, 2025 -

Serra Toyota of Decatur responded

Serra Toyota Decatur appreciates your kind words for our team. Thanks for choosing us! Michael McLeod General Manager 256-340-0330

December 11, 2024

Great service, legitimately nice people, way faster and better than other dealerships that shall not be named; cough cough, Bill Penny, cough cough. More

by caymantisdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayla
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Jan 22, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with Serra Toyota Decatur! We're thrilled to know you appreciated our fast and excellent service. Our team strives to provide a welcoming and efficient experience for every customer. Let us know if we can be of further assistance to you! Michael McLeod General Manager 256-340-0330

December 11, 2024

I do not recommend this dealership or anything it's a matter of fact I recommend it everyone stay away from this dealership More

by All-american 35673
Recommend Dealer
No
Employees Worked With
Steve
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Jan 26, 2025 -

Serra Toyota of Decatur responded

Hello, Customer satisfaction is important to us here at Serra Toyota Decatur. I would appreciate the chance to learn more about your visit. Please give me a call at your convenience so we can discuss your experience in greater detail. Thank you, Michael McLeod General Manager 256-340-0330

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