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Serra Toyota of Decatur
Decatur, AL
1,053 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,053 reviews
March 02, 2025
I’m a return customer at this dealership, and there are many reasons for that. First, our sales person, Guy, is just amazing at helping us get the deal we want. Thanks to him, I no longer waste time at t many reasons for that. First, our sales person, Guy, is just amazing at helping us get the deal we want. Thanks to him, I no longer waste time at the dealer negotiating back and forth. We work out the numbers remotely, come to an agreement, and by the time I drive to the dealer, they already have my paperwork ready to go. Literally, it takes me less than 30 minutes to sign and be out of there in my new car. Their finance person is also very helpful, not wasting our time to sell us things that we don’t want. Overall, their team provides a personalized service, which I appreciate much! More
by ddlc.carlsson
Employees Worked With
Hunter Nance, Guy Rickman
February 28, 2025
Loyal Serra Toyota customer. I’m on my 3rd Toyota, the first two saved me from what would have been much more traumatic accidents. The second saved my life! I was not “upcharged” I’m on my 3rd Toyota, the first two saved me from what would have been much more traumatic accidents. The second saved my life! I was not “upcharged” on this visit. Also, best cars, they never wear out if you take care of them. More
by Joy
Employees Worked With
Skylar (mechanic) , didn’t catch other names, all the gentlemen I dealt with today were great!
February 28, 2025
Great people. My only complaint is the service wait times. Appointment or not, 1.5 hours is the average wait time for a simple oil change. I purchased the service My only complaint is the service wait times. Appointment or not, 1.5 hours is the average wait time for a simple oil change. I purchased the service plan so I still go there but I’m wishing I would have saved some money and went local for oil changes. More
by Jdanley1
Employees Worked With
Kim Stone
February 28, 2025
Overall it was a good experience. Our salesman Wes Willingham was patient never pressuring us while it did take us several days to make our decision on model and packaging. Our salesman Wes Willingham was patient never pressuring us while it did take us several days to make our decision on model and packaging. More
by criderr
Employees Worked With
Wes Willingham
February 28, 2025
Salesman was extremely helpful. Went to see a particular vehicle but the car was already sold, he helped me look and find a car car similar that was still in my price range Went to see a particular vehicle but the car was already sold, he helped me look and find a car car similar that was still in my price range More
by noahlevipaul
Employees Worked With
Wes wellingham
February 28, 2025
Thay have a wonderful sales department and a wonderful service department everyone is very friendly and helpful service department everyone is very friendly and helpful More
by jnsorensen38
