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Serra Toyota of Decatur

Decatur, AL

4.8
908 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 908 reviews

October 16, 2024

Great product. Professional and knowledgable sales people. Took a little negotiating but final price was satisfactory. Can’t beat the lifetime drivetrain warran More

by Kenn
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kaleb Carter
October 15, 2024

I am pleased so far with the work done, but not with the cost of the parts to fix the issue. I believe the parts were overpriced. More

by darylandsusan
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Recommend Dealer
Yes
Employees Worked With
Kim Stone
October 15, 2024

True professionals, who don't try and pressure you into what they want to give you, but who care enough to ask the right questions, listen to your responses and come back with something perfect for you. More

by william
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Recommend Dealer
Yes
Employees Worked With
Nick Hull, Guy Rickman
October 15, 2024

They were fast, but they forgot one request I made and it was documented on my bill. I just wanted the psi checked on all of my tires and they failed to do so. Quick but negligent. One tire pressure is at 40 More

by Flairisag
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Recommend Dealer
Yes
Employees Worked With
Patrick Dotson
October 14, 2024

Lied to me telling that one of my tires was bald when in fact, it had 3/32 remaining. I was really hoping these guys would be more honest than Bill Penney in Huntsville. I'm disappointed. More

by IKnowWhereYouLive
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Recommend Dealer
Yes
Employees Worked With
Barry Chandler
October 13, 2024

They were friendly and helpful. Pleasant waiting area. Clean restrooms. I would recommend to others More

by scamp81357
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don't remember the names
October 13, 2024

Everyone was beyond helpful, polite, professional and knowledgeable! They worked hard to get me the best deal possible considering my needs! Went the extra mile to help me in my time of great need! More

by Mccormacksherry2
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Recommend Dealer
Yes
Employees Worked With
AKeem , Joel Capps
October 12, 2024

Everyone at Serra Toyota is very friendly and the service is great. They make every effort to get their customers in and out quickly. More

by sbates1696
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steve and Stephanie
October 12, 2024

Convinced of location and friendliness of service personnel speed of work comfort and trust with the work done More

by L monk
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
October 12, 2024

Great car buying experience with Serra Toyota. Very friendly and clean. Loved my salesman, Luke DiPietro. He found me exactly what I was looking for. More

by Lisa
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Luke DiPietro , Antonio Gray
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