Serra Toyota of Decatur

Awesome Experience with Nic Martin I contacted Nic Martin looking for a certain vehicle, he was able to help me purchase that day. I would definitely recommend anyone to go see or call I contacted Nic Martin looking for a certain vehicle, he was able to help me purchase that day. I would definitely recommend anyone to go see or call Nic when your in the market. More

Used car purchas Nick Martin is the only experience I enjoyed thru the process. He is a great salesman, if the dealership was filled with more people like him! On Nick Martin is the only experience I enjoyed thru the process. He is a great salesman, if the dealership was filled with more people like him! On the negative side: When I went to the court house to get my tag there was paperwork missing. The court house called the accounting office for the needed paperwork. A copy of the back of the title was missing and the court house also needed a noterized letter that stated the the vehicle I purchased was in inventory for the year before I purchased it. The accounting office told the court house that they were unable to do this and I would have to pay a year in taxes because the dealership had not paid them! This cost me my time and 84.00 extra just to get my tag! I have worked in the car business for 25 years and I know this is NOT proper procedure!!! I am expecting a refund frim the dealership and would hope this is done in a quick proper time frame!!! More

unpleasant expeience with the two men In Jan 2017, came in for service, men especially Barry treated me like an embecile. Women is all I ask for now.and am happy. In Jan 2017, came in for service, men especially Barry treated me like an embecile. Women is all I ask for now.and am happy. More

Great experience in purchasing Toyota I couldn't be more pleased with salesman Ebe and the courtesy and professionalism from this dealership. I hope to do business with them again the fu I couldn't be more pleased with salesman Ebe and the courtesy and professionalism from this dealership. I hope to do business with them again the future. More

Outstanding service Our new 2018 Toyota Highlander is outstanding, we bought this car 2 days ago from Serra Toyota Decatur. We had a great car salesman Mike Miller, he di Our new 2018 Toyota Highlander is outstanding, we bought this car 2 days ago from Serra Toyota Decatur. We had a great car salesman Mike Miller, he did above and beyond to get us a great dependable car. Also Matt Dubose was very helpful and came over to see what they needed to do to make us happy. Vic the financial guy was very helpful we probably was in his office over an hour with him explaining detail for detail about our new vehicle also explaining how Toyota will stand behind their cars!! We traded my 2010 GMC Acadia in for the highlander. The highlander has tons of room, cool features that we really love. We highly recommend this suv to any family. Go see Mike and the friendly staff at Toyota In Decatur Alabama. More

The best Saleswoman The sales personal was fantastic, but Kayla Wright went above and beyond in her service. She ensured that I'd be happy with her service by describing The sales personal was fantastic, but Kayla Wright went above and beyond in her service. She ensured that I'd be happy with her service by describing every aspect of the deal and clarifying why the car was the best fit for me. 10/10 More

Mike Miller My wife was struggling with the new Rav 4 she had purchased. She did not understand all of the bells and whistles and her salesperson was not there. M My wife was struggling with the new Rav 4 she had purchased. She did not understand all of the bells and whistles and her salesperson was not there. Mike was standing outside and recognized that my wife was confused and needed help. He approached her car and asked if he could help and she said YES. She had already purchased the car, Mike was gonna get nothing but he got in her car an as they drove he explained the options. Mike probably missed a customer or two or maybe not, we will never know. Mike Miller is why my family has purchased 2 vehicles from Serra and we will purchase more there also. Serra has a great caring sales staff and service staff...If you visit they will become your car dealership... More

Great Experience I’m very excited about My new 4Runner! I want thank Kendrick for the assistance he provided to us while my husband and I were shopping for a new vehic I’m very excited about My new 4Runner! I want thank Kendrick for the assistance he provided to us while my husband and I were shopping for a new vehicle. Kendrick made our experience fun and enjoyable while purchasing our 4Runner! He was very knowledgeable and helpful. Kendrick Langham you are awesome! We are so delighted with our purchase. More

C.J. Heartsill and Mike Miller Good buying experience with C.J and Mike. Both were professional and courteous. During the demo drive, buying, and delivery I was very pleased and the Good buying experience with C.J and Mike. Both were professional and courteous. During the demo drive, buying, and delivery I was very pleased and there was no high pressure that most people hate when buying a new car. More

Josh Cry My experience with Josh Cry was awesome. He got me in a car that same day. He made sure I got what I was looking for. If me or my family need another My experience with Josh Cry was awesome. He got me in a car that same day. He made sure I got what I was looking for. If me or my family need another car we will call Josh. I couldn't have asked for a better experience. Thank. You Connie Smith. More