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Serra Toyota of Decatur
Decatur, AL
1,264 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,264 reviews
July 06, 2025
While I would recommend this dealership purely for their ability to provide service quickly to their customers, I would suggest that customers would go elsewhere if they want better customer service. My ser ability to provide service quickly to their customers, I would suggest that customers would go elsewhere if they want better customer service. My service coordinator was rude and spoke to me like I was her child, which I did not appreciate. Outside of that my experience was ok More
by anna720871
Employees Worked With
Meaghan
July 06, 2025
Very good people to do business with. All employees are courteous and caring. Service is fast and efficient. Kudos to Kim and Brandon. All employees are courteous and caring. Service is fast and efficient. Kudos to Kim and Brandon. More
by pjbpatticake43
Employees Worked With
Kim Stone, Brandon Alexander (Worked with Kim since the day we purchased this vehicle and she has been excellent. First time to work with Brandon, but he was very efficient and kept us informed on progress of the service.
July 04, 2025
Welcoming, professional service, clean waiting area and many more things I could say about Serria. Try them and see why they have good ratings. I believe you will agree with me. many more things I could say about Serria. Try them and see why they have good ratings. I believe you will agree with me. More
by kentwoods58
Employees Worked With
George Wallace
July 03, 2025
It was a very easy process. Mr. Valdez helped us find the perfect fit for our family after we didn’t love the vehicle we originally came to see. He truly helped us so much! Mr. Valdez helped us find the perfect fit for our family after we didn’t love the vehicle we originally came to see. He truly helped us so much! More
by destinyhill
Employees Worked With
Brandon Valdez
July 02, 2025
It was a good experience overall. The salesman was very helpful and made the process of purchasing a new vehicle easy and quick. The salesman was very helpful and made the process of purchasing a new vehicle easy and quick. More
by csflores61591
Employees Worked With
George Jones, Salesman & Nick Hull, finance manager
June 30, 2025
This is my second purchase from Serra toyota. I have had two 5 star experiences. My first vehicle was a gently used vehicle and I loved it. This time I went with a new vehicle purchase and I can I have had two 5 star experiences. My first vehicle was a gently used vehicle and I loved it. This time I went with a new vehicle purchase and I can honestly say I have never been treated with such care anywhere else. They really do help you find the perfect car for you. I will not go anywhere else. More
by amyroberts3282020
Employees Worked With
Paul Le Blanc, Paul
June 27, 2025
For over twenty years I have received first rate service from Serra Toyota. Ms. Kim Stone provides excellent customer care. Always, she is on top of any situation. Noah Rohan coordinated my service this app from Serra Toyota. Ms. Kim Stone provides excellent customer care. Always, she is on top of any situation. Noah Rohan coordinated my service this appointment.. He did an Excellent job. More
by Rod
Employees Worked With
Kim Stone, Noah Rohan
June 26, 2025
This dealership has been my flag ship since 1976 when purchased my 1st Toyota Collora 1974 and bought 10 more cars for me and my family.Always been pleased with outstanding service and personal interest purchased my 1st Toyota Collora 1974 and bought 10 more cars for me and my family.Always been pleased with outstanding service and personal interest taken in behalf. More
by Mack
Employees Worked With
Steve ast service manager
