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Serra Toyota of Decatur

Decatur, AL

4.8
1,300 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Place

Decatur, AL

35603

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Showing 1,300 reviews

May 15, 2025

Had a coolant valve go out that was under warranty, part was ordered, and installed on the next day. Great service in a timely manner. More

by Shawnmarshallfox
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steve Gremaux, Noah Rohan
May 26, 2025 -

Serra Toyota of Decatur responded

We appreciate your feedback on our service. Our team is glad to hear you're satisfied with the timely repair of the coolant valve at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 14, 2025

Nice place. I just did not like that they left a mess in my trunk. More

by Ocampomiriam87
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Skyler Watkins
May 26, 2025 -

Serra Toyota of Decatur responded

Hello, Customer satisfaction is a top priority for us, as is providing five-star service to our customers. We’re glad to know you found our facility nice. However, I’d appreciate the opportunity to discuss the level of customer care you received regarding the condition of your vehicle. Please reach out to me directly at your earliest convenience so we can discuss this. Best, Michael McLeod General Manager 256-340-0330

May 14, 2025

Nice, friendly staff. Good coffee. Service is fairly fast if they are not extremely busy. More

by drusk31975
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steve Gremaux
May 26, 2025 -

Serra Toyota of Decatur responded

Thank you for your feedback. We're glad our team and amenities made a positive impression during your visit to Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 14, 2025

Excellent customer service. . Sales staff kept me well informed on the arrival of my vehicle from the date of order until the date of delivery. The staff stayed late on a Friday More

by kendrasedison
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ebe Cherif, Nick Hull
May 26, 2025 -

Serra Toyota of Decatur responded

We're glad to hear about your positive experience with our team at Serra Toyota Decatur. Thank you for sharing your feedback and taking the time to recognize their efforts. Michael McLeod General Manager 256-340-0330

May 14, 2025

Love the customer service. Noah Rohan finished my car in less than an hour! Wonderful service More

by Tin
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Noah Rohan
May 26, 2025 -

Serra Toyota of Decatur responded

We appreciate you sharing your experience with us and our team. Thank you for visiting Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 13, 2025

Great dealership I would highly recommend great service and great prices if you are looking for a car I would highly recommended Serra Toyota More

by Chrismilender
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Recommend Dealer
Yes
Employees Worked With
Dillon Lott
May 26, 2025 -

Serra Toyota of Decatur responded

Thank you for the recommendation and kind words about our service and prices. We wish you safe driving! Michael McLeod General Manager 256-340-0330

May 13, 2025

Have had great service and no problems after servicing since going to this location. Good and reasonable service times while waiting for service. More

by adventurer043com
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Recommend Dealer
Yes
Employees Worked With
Skyler Watkins
May 26, 2025 -

Serra Toyota of Decatur responded

We're glad to hear that you've received great service and quick turnaround times at Serra Toyota Decatur. We wish you well on the road. Michael McLeod General Manager 256-340-0330

May 11, 2025

It is riendly. They are quick and Competent. Mostly good at being Informative on your vehicle status. No continual up-selling. Comfortable. More

by Mamastill
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Recommend Dealer
Yes
Employees Worked With
Brandon Alexander
May 12, 2025 -

Serra Toyota of Decatur responded

Thanks for the review. We're happy to know you found our process effective and comfortable. Safe travels from all of us at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 10, 2025

Excelente servicio! ! Brandon valdez fue muy amable con nosotros y paciente, y nos ayudó a conseguir el carro que queríamos 😁 More

by martinez.relvia26
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brandon Valdez
May 11, 2025 -

Serra Toyota of Decatur responded

Gracias por compartir tu experiencia con nosotros. Nos alegra saber que nuestro equipo pudo ayudarte a encontrar el carro que buscabas. Michael McLeod General Manager 256-340-0330

May 07, 2025

Wanted to make sure I wanted/needed work done. Kept me informed on progress. Offered solutions available when there was an unavoidable delay More

by GaryN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Brandon Alexander
May 11, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with us at Serra Toyota Decatur. We're pleased that our team kept you informed throughout the process and provided available solutions. Michael McLeod General Manager 256-340-0330

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