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Serra Toyota of Decatur

Decatur, AL

Overview
Employees
Reviews
Vehicles
4.8
1,008 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 1,008 reviews

June 28, 2025

They got me in pretty quick and fast for an oil change and tire rotations. More

by portiaham1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlowe
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Jun 29, 2025 -

Serra Toyota of Decatur responded

Glad to hear we could assist you swiftly with your oil change and tire rotations. Thanks for visiting Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

June 27, 2025

For over twenty years I have received first rate service from Serra Toyota. Ms. Kim Stone provides excellent customer care. Always, she is on top of any situation. Noah Rohan coordinated my service this app More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Noah Rohan
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Jun 29, 2025 -

Serra Toyota of Decatur responded

Thank you for being a loyal customer of Serra Toyota Decatur. We're pleased our team provided excellent service throughout your visit. We look forward to assisting you again in the future. Michael McLeod General Manager 256-340-0330

June 26, 2025

This dealership has been my flag ship since 1976 when purchased my 1st Toyota Collora 1974 and bought 10 more cars for me and my family.Always been pleased with outstanding service and personal interest More

by Mack
Workmanship
Recommend Dealer
Yes
Employees Worked With
Steve ast service manager
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Jun 26, 2025 -

Mack responded

This dealership has been my flag ship since 1976 when purchased my 1st Toyota Collora 1974 and at least bought 10 more toyotas for me and my family.Always have been pleased with the outstanding service and personal interest taken in our behalf.

Jun 29, 2025 -

Serra Toyota of Decatur responded

We're grateful for your continued trust in Serra Toyota Decatur. It's wonderful to hear about your long-standing relationship with our dealership and the exceptional service you've experienced. Michael McLeod General Manager 256-340-0330

June 25, 2025

I purchased my vehicle at Bill Penny. But the Service the Appointment set up at Serra Toyota of Decatur was much better and professional. I Appreciate there professionalism the accuracy More

by Mitchka778
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Steve Gremaux and assist
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Jun 29, 2025 -

Serra Toyota of Decatur responded

We're grateful for your kind words about our service and the experience you had in our waiting area. It's wonderful to hear everything was handled professionally and that you found the updates helpful. Thank you for choosing Serra Toyota Decatur; we look forward to seeing you again. Michael McLeod General Manager 256-340-0330

June 25, 2025

Helps in all way-- courteous, punctual helpful. Respectful and helpful. Appreciate the time it too More

by francesmoore256
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Unclown
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Jun 29, 2025 -

Serra Toyota of Decatur responded

Thank you for taking the time to share your positive experience with our team. We're glad to hear everything went smoothly for you at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

June 24, 2025

Muy buenas atenciones, te dan un servicio de primera. . Te buscan la mejor alternativa de automóvil y al mejor precio. More

by Jose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No recuerdo nombre
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Jun 24, 2025 -

Serra Toyota of Decatur responded

Nos alegra que hayas tenido una experiencia satisfactoria con nosotros. En Serra Toyota Decatur, siempre estamos listos para ayudar a nuestros clientes a encontrar el mejor vehículo y precio. Michael McLeod General Manager 256-340-0330

June 23, 2025

It took an hour and forty-two minutes to get a 20 minute oil change- and that's with an appointment. More

by DecaturCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jun 23, 2025 -

Serra Toyota of Decatur responded

Hello, We value customer satisfaction and appreciate you sharing your experience. I would like to discuss the amount of time it took for our Service Team to complete the scheduled oil change on your vehicle. At your earliest convenience, please contact me directly. Sincerely, Michael McLeod General Manager 256-340-0330

June 23, 2025

Quick service and very accommodating. Check in took a little longer than usual. Vehicle deljvered timely. More

by hhmarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not certain
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Jun 24, 2025 -

Serra Toyota of Decatur responded

We're pleased to hear the service was quick and accommodating. We appreciate you sharing your feedback about your check-in time, as we are always looking for ways to improve our customer experience. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

June 23, 2025

Steve was great, service was excellent and they fixed my car quick. Definitely will return More

by smartin240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Jun 24, 2025 -

Serra Toyota of Decatur responded

We’re pleased to hear about your great experience with our team at Serra Toyota Decatur. Thank you for the feedback, and take care. Michael McLeod General Manager 256-340-0330

June 23, 2025

All around great and friendly experience. Nothing about the process of buying felt forced, and everything was handled quickly and smoothly. More

by jcarter0032
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Starr, Gary Sigal
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Jun 24, 2025 -

Serra Toyota of Decatur responded

We appreciate the kind words about how our team handled everything. It was a pleasure to serve you at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

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