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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
933 Reviews
Call Dealership (256) 274-4967
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309 Beltline Rd

Decatur, AL

35602

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Showing 933 reviews

April 29, 2025

Local Toyota Dealership, average service rating. Oversights and slip-ups happen. Had a 2021 Tacoma in for routine oil change. A couple of days later noticed oil spots in the driveway. Checked undern More

by Joethecarguy.1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 04, 2025 -

Serra Toyota of Decatur responded

Hello, We appreciate you taking the time to share your feedback. I would like the opportunity to speak with you about the level of customer care you received during your visit to our Service Department for a routine oil change. Please contact me at your earliest convenience so we can discuss your experience further. Thank you, Michael McLeod General Manager 256-340-0330

April 28, 2025

The best car buying experience that I have ever had! Thank you to Casey! Great job Serra Toyota! More

by Arzella Foster
Recommend Dealer
Yes
Employees Worked With
Kevin Jones, Casey Holden, Roger McCord
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Apr 28, 2025 -

Serra Toyota of Decatur responded

We appreciate your kind words and are glad our team made your car-buying experience enjoyable. All the best from Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

April 28, 2025

Levi helped me a tremendous amount. Easy to work with and wants to get you a fair deal. More

by Denbestetate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Chalker, Roger McCord
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May 04, 2025 -

Serra Toyota of Decatur responded

We’re glad our team made the process easy and transparent for you. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

April 27, 2025

Nice selection of vehicles and employees were friendly. Jacob Freeland did a great job with the purchase of our Toyota Tundra. More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Freeland, Roger McCord
Report | Print
Apr 28, 2025 -

Serra Toyota of Decatur responded

We're pleased to hear you found our selection and service satisfactory with your Toyota Tundra purchase. If there's anything more we can do, feel free to reach out to us at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

April 26, 2025

They Always make sure I’m well taken care of when I come to buy a new car More

by Kylen swoope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Holden
Report | Print
Apr 28, 2025 -

Serra Toyota of Decatur responded

We're glad to know our team has been able to assist you so well. Enjoy your new car from Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

April 25, 2025

Service was great! Only issue was that the final bill was over $100 more than was quoted originally. More

by ettruck
Recommend Dealer
Yes
Employees Worked With
Fernando Lopez was an excellent shuttle driver , Rachel Falls
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Apr 28, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your review and feedback. We are pleased to know you had a great experience working with our Service Team at Serra Toyota Decatur. If you would like to discuss your final bill, please reach out to us. Michael McLeod General Manager 256-340-0330

April 24, 2025

Nice, friendly, courteous. Treat you with good respect. Would recommend for service.. Salesmen are the best. More

by Sonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Pounds , Brian Keenum, Steve Gremaux, Skyler Watkins
Report | Print
Apr 28, 2025 -

Serra Toyota of Decatur responded

We're glad you had a positive experience with our team at Serra Toyota Decatur. Thank you for the recommendation and your kind words about our services and salesforce. Michael McLeod General Manager 256-340-0330

April 23, 2025

We had a very good experience with everyone and at the dealership. They gave us all the information we needed and didn’t push us to buy any extras. More

by Gessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Starr, Nick Hull
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Apr 24, 2025 -

Serra Toyota of Decatur responded

We appreciate your recommendation and kind words about our team at Serra Toyota Decatur. We're glad you had a great experience with us. Michael McLeod General Manager 256-340-0330

April 23, 2025

Wonderful customer service, wonderful people. They delivered what they promised in a reasonable time. Highly recommend More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Brian Keenum, Steve Gremaux, Antoine Pyfrom, Meghan Smiley, Noah Rohan
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Apr 24, 2025 -

Serra Toyota of Decatur responded

We appreciate your recommendation and kind words about our team at Serra Toyota Decatur. We're glad you had a great experience with us. Michael McLeod General Manager 256-340-0330

April 22, 2025

Mitchell did a great job. I would buy from him again. Very knowledgeable and attentive More

by Pc42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Grubbs
Report | Print
Apr 24, 2025 -

Serra Toyota of Decatur responded

We're glad you found our team to be helpful and knowledgeable. Thank you for your kind words about your experience at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

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