
Serra Toyota of Decatur
Decatur, AL
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I always go to Serra Toyota for my services. They are always do me an excellent job. If there's ever any misunderstanding; the service manager is quick to correct everything. I'm definitely g They are always do me an excellent job. If there's ever any misunderstanding; the service manager is quick to correct everything. I'm definitely going back for services and to purchase new vehicles in the future. More
Our salesman was the best we have ever had! Thanks Nick Groves & Nic Hull for making this purchase the best experience. Thanks Nick Groves & Nic Hull for making this purchase the best experience. More
One thing I brought my car in for a shaking in the front end 3 times. I told them it was coming from passenger side. A picture and video was sent to me from service advisor of the "Passenger side" with whee end 3 times. I told them it was coming from passenger side. A picture and video was sent to me from service advisor of the "Passenger side" with wheel turning while up in lift amd you could obviously see it. I was told it was the axle and it had to be ordered. Ok 3 days later I pick my car up amd I'm told th3 DRIVERS SIDE AXLE was replaced WHAT ????? OK that makes no sense. I was told there was a stick in it. Ok I understand that but guess what shake is STILL THERE!!!!!!. More
Great job with service. They were very fast and explained everything to me and gave me options on what I could spend now or later. Will return! They were very fast and explained everything to me and gave me options on what I could spend now or later. Will return! More
Antonio Brown was wonderful in helping us find the perfect Corolla for our granddaughter's first car. She was involved in every step of the process and he was so patient with us. He is a super friendl perfect Corolla for our granddaughter's first car. She was involved in every step of the process and he was so patient with us. He is a super friendly person! This is not our first purchase from Serra Toyota and I would buy from them again. More
Alex Christian was the best sales person I've EVER dealt with while purchasing a vehicle! Very helpful, friendly and knowledgeable! Please go see him if you are looking to puchase! with while purchasing a vehicle! Very helpful, friendly and knowledgeable! Please go see him if you are looking to puchase! More
Needed an oil change. They made it easy to schedule. while waiting for service to be done, refreshments (coffee & doughnuts) were available. They made it easy to schedule. while waiting for service to be done, refreshments (coffee & doughnuts) were available. More
We had a great and simple process at Serra Toyota. . JAKE BOYLES , our salesman, was very knowledgeable about the vehicles available and helped us select the best one to fit our needs. He was very frie . JAKE BOYLES , our salesman, was very knowledgeable about the vehicles available and helped us select the best one to fit our needs. He was very friendly, and so patient with our questions while he thoroughly explained all the features and functions of the vehicle. Would very highly recommend him to anyone. Our Finance experience was great as well. NICK HULL knows his stuff and explains everything along the way to the final signature. More