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Serra Toyota of Decatur

Decatur, AL

Overview
Employees
Reviews
Vehicles
4.8
1,390 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Place

Decatur, AL

35603

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Showing 1,390 reviews

July 22, 2025

Decatur Toyota has been loyal to selling me good cars over the past 13 years. Jose Ixchajchal has proven himself to be truly hospitable and he goes over and beyond as true customer service, he has sold m More

by Kariann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ixchajchal
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Jul 22, 2025 -

Kariann responded

Thank you Toyota, for great customer service a for having people like Jose Ixchajchal to help us with our needs, he does a great job.

Jul 27, 2025 -

Serra Toyota of Decatur responded

We're grateful for your continued trust in Serra Toyota Decatur over the years. It's great to hear about your positive experience with our team. Thank you and take care! Michael McLeod General Manager 256-340-0330

July 21, 2025

Alex C and Rusher were awesome to work with! Highly recommend these guys!! they are very informational and knowledgeable of each vehicle they sell! More

by Amberlexax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex C and Rusher
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Jul 27, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience. We're pleased our team provided all the information you needed about our vehicles. Michael McLeod General Manager 256-340-0330

July 18, 2025

Great service, am really happy with my trade in purchase, love the truck! Highly recommend. More

by Hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Holden
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Jul 19, 2025 -

Serra Toyota of Decatur responded

We're pleased to hear that you're happy with your truck and the trade-in process. Thank you for recommending Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

July 18, 2025

Very pleased with the service department Noah and Kim were knowledgeable and got my truck serviced very quickly. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah and kim
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Jul 19, 2025 -

Serra Toyota of Decatur responded

Thank you for trusting us with your truck service. Our team is glad to have provided quick and knowledgeable help at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

July 16, 2025

Great customer service people in the service department where friendly and helpful would recommend to friends and family More

by aaronwade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon was helpful and friendly
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Jul 19, 2025 -

Serra Toyota of Decatur responded

Thanks for sharing your experience with the service department at Serra Toyota Decatur. We're pleased to hear you found our team friendly and helpful. Michael McLeod General Manager 256-340-0330

July 14, 2025

Purchased a used 2025 GMC Terrain and tok it in for the first oil change. Dropped off the vehicle and was greeted well and the service was completed on time. And pulled to the front of the shop for us to d More

by Pawpaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2025 -

Serra Toyota of Decatur responded

Thank you for choosing Serra Toyota Decatur. It sounds like everything went smoothly with your oil change, which we love to hear. We hope the GMC Terrain continues to serve you well. Michael McLeod General Manager 256-340-0330

July 14, 2025

Best car buying experience I've ever had. I would recommend this dealership to anyone that's looking for a new or used vehicle. More

by Jonathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Christian, Dane Doerflinger
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Jul 19, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind words and recommendation. We appreciate your support and are glad to hear about your positive experience with Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

July 14, 2025

They immediately assessed my vehicle on time with good service and snacks while waiting. Thank you so much More

by emelybrgy02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
meghan smiley
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Jul 19, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with us. At Serra Toyota Decatur, we strive to ensure all of our customers are well taken care of during their visit. Michael McLeod General Manager 256-340-0330

July 13, 2025

Excellent customer service Very friendly staff My favorite salesman works there I love driving a Toyota More

by pinkmom1411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind words. We're glad to provide a welcoming atmosphere at Serra Toyota Decatur and that you enjoy driving a Toyota. Michael McLeod General Manager 256-340-0330

July 12, 2025

My son bought a new car there and they refused to give a spare key. I wouldn’t recommend this place for anyone to purchase a vehicle More

by kaypressnell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Do not want to list this employee because he quit
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Jul 13, 2025 -

Serra Toyota of Decatur responded

Hello, Your feedback is important to us, as customer satisfaction is our top priority. I would like to speak with you about your son's experience when purchasing a new vehicle from our Sales Team and requesting a spare key. Please reach out to me directly so we may discuss this further. Sincerely, Michael McLeod General Manager 256-340-0330

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