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Serra Toyota of Decatur

Decatur, AL

4.8
1,390 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Place

Decatur, AL

35603

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Showing 1,390 reviews

July 12, 2025

Dealership was very efficient. Waiting area had snacks and was very comfortable. Staff was very nice. More

by Camry Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander
Jul 14, 2025 -

Serra Toyota of Decatur responded

Thanks for sharing your experience. We're glad to hear you enjoyed the visit at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

July 11, 2025

Very nice employees, helpful and considerate. Clean dealership with snack bar and areas to sit and wait. More

by Jeff_melissa_west
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Not sure of name.
Jul 14, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experiences with our team at Serra Toyota Decatur. We're glad to hear you appreciated our facilities. If there's anything else we can do, please let us know. Michael McLeod General Manager 256-340-0330

July 11, 2025

Nick G. Was great. I had a wonderful experience and would recommend to everyone I know. More

by bremarie147
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick G and Dane
Jul 14, 2025 -

Serra Toyota of Decatur responded

Thank you for your recommendation and kind words about our team. We're glad to hear that you had a wonderful experience with Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

July 10, 2025

I went to the dealership with an AC problem. I was helped by Steve!! He knew right away what he thought the problem was and took care of it right then! Was very nice and courteous. That is the k More

by connietur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 14, 2025 -

Serra Toyota of Decatur responded

We’re pleased to hear that our team was able to assist with your AC problem efficiently. Thank you for choosing Serra Toyota Decatur and sharing your experience. Michael McLeod General Manager 256-340-0330

July 09, 2025

Service was very efficient and the service was good and they kept me aware of the status of the car. More

by patrickminor64
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
First service lady to the left
Jul 14, 2025 -

Serra Toyota of Decatur responded

We appreciate you sharing your experience. It's great to know that our team kept you informed throughout the process. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

July 06, 2025

Very good experience with salesman Leon Starr and financing with Paul. Everyone made us feel important and appreciated. More

by Joelbutler8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Leon Starr and financing Paul Matthews
Jul 14, 2025 -

Serra Toyota of Decatur responded

We're glad you had such a positive experience with our team at Serra Toyota Decatur. Thank you for your kind words. Michael McLeod General Manager 256-340-0330

July 06, 2025

While I would recommend this dealership purely for their ability to provide service quickly to their customers, I would suggest that customers would go elsewhere if they want better customer service. My ser More

by anna720871
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Meaghan
Aug 03, 2025 -

Serra Toyota of Decatur responded

Hello, We appreciate your feedback! We are happy to know that you enjoy the promptness of the services, but we would like to discuss your interaction with our team. Please contact me at your earliest convenience. Michael McLeod General Manager 256-340-0330

July 06, 2025

Very good people to do business with. All employees are courteous and caring. Service is fast and efficient. Kudos to Kim and Brandon. More

by pjbpatticake43
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kim Stone, Brandon Alexander (Worked with Kim since the day we purchased this vehicle and she has been excellent. First time to work with Brandon, but he was very efficient and kept us informed on progress of the service.
Jul 06, 2025 -

Serra Toyota of Decatur responded

We're pleased to hear you had a positive experience with our team at Serra Toyota Decatur. We appreciate your kind words about the service and will pass along your compliments. Thank you for choosing us. Michael McLeod General Manager 256-340-0330

July 04, 2025

Welcoming, professional service, clean waiting area and many more things I could say about Serria. Try them and see why they have good ratings. I believe you will agree with me. More

by kentwoods58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Wallace
Jul 06, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your kind experience at Serra Toyota Decatur. We appreciate it and wish you well. Michael McLeod General Manager 256-340-0330

July 03, 2025

It was a very easy process. Mr. Valdez helped us find the perfect fit for our family after we didn’t love the vehicle we originally came to see. He truly helped us so much! More

by destinyhill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Valdez
Jul 06, 2025 -

Serra Toyota of Decatur responded

We're glad our team could assist you in finding the right vehicle for your family. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

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