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Serra Toyota of Decatur

Decatur, AL

4.8
1,300 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Place

Decatur, AL

35603

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Showing 1,300 reviews

March 31, 2025

I have a great experience with Serra Toyota thanks Kevin Jones and Casey Holden for all you done you guys are awesome 👌🏾 More

by Veeta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Holden
Apr 06, 2025 -

Serra Toyota of Decatur responded

We're happy to hear our team made your experience with Serra Toyota Decatur a great one. Thank you for choosing us, and take care. Michael McLeod General Manager 256-340-0330

March 30, 2025

Great job getting me in and out for a routine scheduled service. Cost was great too. More

by Hdmac54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
Apr 06, 2025 -

Serra Toyota of Decatur responded

We're glad to hear the routine scheduled service worked out well for you. We appreciate your feedback and look forward to continuing to serve you at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 30, 2025

Well, I don’t know about everybody in service but my advisor. I don’t recommend her More

by gabrielabla1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan smiley
Apr 06, 2025 -

Serra Toyota of Decatur responded

Hello, I would like to learn more about your recent experience with our Service Department regarding the level of customer care that you encountered from your advisor. We pride ourselves on the high-quality standards we maintain here. I would appreciate the opportunity to speak with you about your feedback. Could you please give me a call at your earliest convenience? Thank you, Michael McLeod General Manager 256-340-0330

March 29, 2025

My experience at Serra Toyota was phenomenal and Casey Holden went above and beyond to help me get my dream SUV at a lower price than expected. Casey can also be your blessing if you’re interested in purc More

by Roz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nic Raths
Mar 30, 2025 -

Serra Toyota of Decatur responded

Thank you for the kind words. Our team strives to provide great service, and we're glad we could assist in getting your dream SUV at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 29, 2025

I had a major repair done on my car and the mechanic took care of it and and it was finished in a reasonable amount of time. More

by scubabama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan Smiley
Mar 30, 2025 -

Serra Toyota of Decatur responded

We appreciate your feedback. It's great to hear everything went smoothly for you at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 29, 2025

Serra worked with me to get the exact car I wanted and in a timely manner. Very friendly! Will definitely recommend Serra Toyota. More

by Cathy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Valdez
Mar 30, 2025 -

Serra Toyota of Decatur responded

Thank you for your high recommendation and support of Serra Toyota Decatur. We appreciate it! Michael McLeod General Manager 256-340-0330

March 28, 2025

Serra Toyota and Casey Holden hit it out the park! We appreciate the speed and time that they took finding us the perfect car!!! More

by jbgaddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Holden
Mar 30, 2025 -

Serra Toyota of Decatur responded

We're so glad to hear you had a great experience with us at Serra Toyota Decatur. Enjoy your new car! Michael McLeod General Manager 256-340-0330

March 27, 2025

Kind staff and quick service for oil change and cabin filter. Will visit again for next service More

by Barnessmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
Mar 30, 2025 -

Serra Toyota of Decatur responded

We're pleased to hear about your experience with our team at Serra Toyota Decatur. We look forward to assisting you with your next service needs. Michael McLeod General Manager 256-340-0330

March 25, 2025

With both salesman and financing we felt heard, respected, and important. We highly recommend Serra. More

by Sherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ixchajchal, Paul Matthews
Mar 30, 2025 -

Serra Toyota of Decatur responded

Thanks for recommending Serra Toyota Decatur. We’re glad you felt valued by our team. Michael McLeod General Manager 256-340-0330

March 25, 2025

I’ve been using this dealership since 2000. They have always been friendly and efficient. I highly recommend them. More

by kelliekel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Rachel, Jeremy, Amanda , 5 stars for all
Mar 30, 2025 -

Serra Toyota of Decatur responded

We truly appreciate your long-term trust and recommendation. Thank you for choosing Serra Toyota Decatur all these years. Michael McLeod General Manager 256-340-0330

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