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Serra Toyota of Decatur

Decatur, AL

Overview
Employees
Reviews
Vehicles
4.8
1,008 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 1,008 reviews

June 23, 2025

Great service and they would let you pick and test drive comfortably. No rush and no demands. More

by Jose D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Armstrong 👍🏽
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Jun 24, 2025 -

Serra Toyota of Decatur responded

We're glad to hear you enjoyed the service at Serra Toyota Decatur. Wishing you safe travels in your vehicle. Michael McLeod General Manager 256-340-0330

June 23, 2025

Devon the salesman was very helpful in demoing the land cruiser and getting the app and android auto setup. Paul was quick and didn't pressure me into adding on a bunch of extra service items. Overall I wa More

by Bill M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon, Paul
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Jun 24, 2025 -

Serra Toyota of Decatur responded

We're glad to hear that our team contributed to your positive experience with the Land Cruiser and setup services. Thanks for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

June 23, 2025

The only problem i had is I asked for tire balance and they would not do it said I need tires..I do not need tires.. More

by tamj175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Jul 03, 2025 -

Serra Toyota of Decatur responded

Hello, Thank you for sharing your feedback. We would like to discuss your service experience with you further. Please contact me at your earliest convenience. Michael McLeod General Manager 256-340-0330

June 22, 2025

Great staff,thanks to Nick Raths and his team they make things happen you can take them at their word they are honest with you thanks again. More

by jrice66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Raths and Mr Armstead
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Jun 24, 2025 -

Serra Toyota of Decatur responded

We're glad to hear our team was able to assist you effectively. Thank you for your feedback and support of Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

June 22, 2025

Did not fix my door that would not stay open. Everything else was just fine More

by Cathy.cason4477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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June 21, 2025

I recommend serra Toyota of Decatur. The crew was very nice and very helpful! Thank you Wes for all your help. More

by rebeccamcabee0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wer, antonio
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Jun 22, 2025 -

Serra Toyota of Decatur responded

Thank you for your recommendation. We're glad our team was able to help and make your experience pleasant. Take care. Michael McLeod General Manager 256-340-0330

June 20, 2025

This was our 7 car to purchase from Serra and our 3rd or 4th purchase with Casey Holder as our salesman and would recommend him to anyone looking to purchase a vehicle More

by Poppa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Holder sales and Antonio for finance
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Jun 22, 2025 -

Serra Toyota of Decatur responded

Thank you for your continued trust in Serra Toyota Decatur. It's great to hear our team was part of your experience again, and we appreciate your recommendation. Michael McLeod General Manager 256-340-0330

June 20, 2025

Everyone was very nice and kind, especially Mitchell Grubbs. We felt Mitchell went out of his way to help us purchase our car. More

by kirkpatri23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Grubbs, Finance Manager
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Jun 20, 2025 -

kirkpatri23 responded

The dealership was very clean and all employees were friendly and kind. We felt welcome there.

Jun 22, 2025 -

Serra Toyota of Decatur responded

We appreciate your kind words about our team's dedication at Serra Toyota Decatur. It’s great to hear you had such a supportive experience with us. Michael McLeod General Manager 256-340-0330

June 19, 2025

GREAT CUSTOMER SERVICE LOVE COMING HERE 10/10 I MOST DEFINITELY RECOMMEND I DID NOT HAVE AN APPOINTMENT BUT THEY WORKED ME IN THANKS More

by Sherracus Ricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Gray
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Jun 22, 2025 -

Serra Toyota of Decatur responded

Thank you for recommending Serra Toyota Decatur. We're glad we could assist you without an appointment and provide great customer service. Wishing you safe travels. Michael McLeod General Manager 256-340-0330

June 18, 2025

They service people are very helpful and caring. One woman offered to put more wiper fluid in the car while I waited for someone to help me. They were very fast and had me on my way within an hour. More

by DawnNorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember names
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Jun 22, 2025 -

Serra Toyota of Decatur responded

We're glad to hear about your experience with our team at Serra Toyota Decatur. Thank you for sharing this feedback, and take care. Michael McLeod General Manager 256-340-0330

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