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Serra Toyota of Decatur

Decatur, AL

Overview
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Vehicles
4.8
964 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 964 reviews

May 18, 2025

Mitchell was very nice and patient, great to work with us on our wants and needs More

by Nicki
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Matthews, Mitchell Grubbs
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May 26, 2025 -

Serra Toyota of Decatur responded

We appreciate your feedback and are glad our team met your expectations. Thanks for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 16, 2025

Good reputation. Very friendly thank you very much we will see you soon thanks again More

by Bok kim
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
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May 26, 2025 -

Serra Toyota of Decatur responded

Thank you for the kind words and support of Serra Toyota Decatur. We hope everything goes smoothly for you. Michael McLeod General Manager 256-340-0330

May 15, 2025

Had a coolant valve go out that was under warranty, part was ordered, and installed on the next day. Great service in a timely manner. More

by Shawnmarshallfox
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gremaux, Noah Rohan
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May 26, 2025 -

Serra Toyota of Decatur responded

We appreciate your feedback on our service. Our team is glad to hear you're satisfied with the timely repair of the coolant valve at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 14, 2025

Nice, friendly staff. Good coffee. Service is fairly fast if they are not extremely busy. More

by drusk31975
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gremaux
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May 26, 2025 -

Serra Toyota of Decatur responded

Thank you for your feedback. We're glad our team and amenities made a positive impression during your visit to Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 14, 2025

Nice place. I just did not like that they left a mess in my trunk. More

by Ocampomiriam87
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Watkins
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May 26, 2025 -

Serra Toyota of Decatur responded

Hello, Customer satisfaction is a top priority for us, as is providing five-star service to our customers. We’re glad to know you found our facility nice. However, I’d appreciate the opportunity to discuss the level of customer care you received regarding the condition of your vehicle. Please reach out to me directly at your earliest convenience so we can discuss this. Best, Michael McLeod General Manager 256-340-0330

May 14, 2025

Love the customer service. Noah Rohan finished my car in less than an hour! Wonderful service More

by Tin
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rohan
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May 26, 2025 -

Serra Toyota of Decatur responded

We appreciate you sharing your experience with us and our team. Thank you for visiting Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 14, 2025

Excellent customer service. . Sales staff kept me well informed on the arrival of my vehicle from the date of order until the date of delivery. The staff stayed late on a Friday More

by kendrasedison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ebe Cherif, Nick Hull
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May 26, 2025 -

Serra Toyota of Decatur responded

We're glad to hear about your positive experience with our team at Serra Toyota Decatur. Thank you for sharing your feedback and taking the time to recognize their efforts. Michael McLeod General Manager 256-340-0330

May 13, 2025

Have had great service and no problems after servicing since going to this location. Good and reasonable service times while waiting for service. More

by adventurer043com
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Watkins
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May 26, 2025 -

Serra Toyota of Decatur responded

We're glad to hear that you've received great service and quick turnaround times at Serra Toyota Decatur. We wish you well on the road. Michael McLeod General Manager 256-340-0330

May 13, 2025

Great dealership I would highly recommend great service and great prices if you are looking for a car I would highly recommended Serra Toyota More

by Chrismilender
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Lott
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May 26, 2025 -

Serra Toyota of Decatur responded

Thank you for the recommendation and kind words about our service and prices. We wish you safe driving! Michael McLeod General Manager 256-340-0330

May 11, 2025

It is riendly. They are quick and Competent. Mostly good at being Informative on your vehicle status. No continual up-selling. Comfortable. More

by Mamastill
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander
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May 12, 2025 -

Serra Toyota of Decatur responded

Thanks for the review. We're happy to know you found our process effective and comfortable. Safe travels from all of us at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

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