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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
941 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 941 reviews

March 30, 2023

From the time that I walked into the dealership the employees were nice and were willing to help More

by eltigris56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akem, Paul Matthews
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Mar 31, 2023 -

Serra Toyota of Decatur responded

We are glad you enjoyed great customer service working with our Sales Team at Serra Toyota Decatur. Thank you for your positive review. We are here if you need any further assistance.

March 26, 2023

Always expensive, but usually keeps me well informed and most times ready when they make the promise. More

by Chris Latham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
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Mar 27, 2023 -

Serra Toyota of Decatur responded

Hello Chris, thank you for your positive review. It is an honor to be your choice and we are glad you continue to have informative service experiences at Serra Toyota Decatur. Please feel free to let us know if there is anything else we can do for you, take care. Michael McLeod General Manager 256-340-0330

March 23, 2023

They were on time and kept me informed on what needed to be done and the price before they performed it. More

by jackiemcinnish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
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Mar 24, 2023 -

Serra Toyota of Decatur responded

We take our reviews to heart and are delighted to learn about your visit with us here. Please let us know if you have any further questions for our Service Department and thank you again for choosing Serra Toyota Decatur!

March 17, 2023

I had a wonderful experience with Toyota ! !! Thanks to Kendrick Langham I was able to get not only what u wanted but needed! he worked with me from the moment I reached out to him about my nee More

by Dejachambers15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Joe in finance ! Did a wonderful job 5 stars !, Kendrick Langham
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Mar 18, 2023 -

Serra Toyota of Decatur responded

Hello, thank you for giving our dealership this outstanding 5-star review. We are so glad to know that our staff worked hard to make sure you were satisfied and could get you what you needed. It is our hope that you continue to visit us here at Serra Toyota Decatur for your future automotive needs. Michael McLeod General Manager 256-340-0330

February 25, 2023

The salesman Nolan Morgan was great to work with and got me back in my favorite vehicle!!! Excellent service and great to work with. Always buy from Serra Toyota!! More

by Seejrwin08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nolan Morgan
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Feb 27, 2023 -

Serra Toyota of Decatur responded

Thank you for taking the time to leave this perfect rating and review. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us at Serra Toyota Decatur in the future. Michael McLeod General Manager 256-340-0330

February 19, 2023

Great and expeditious service. Worked with Dale Rock and walked away with a 2023 Tundra. Dale was straightforward and great to work with. I absolutely recommend all that are in the More

by jordan.noffsinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Rock
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Feb 19, 2023 -

Serra Toyota of Decatur responded

Thank you for leaving such a fantastic review. We are glad to see that you had an amazing experience with us and we hope you are enjoying your brand new 2023 tundra

February 16, 2023

I bought my 2017 tundra from there couldn’t be more blessed my salesman Casey Holden is one of the best if you in market for car truck or suv go get appointment set up with him he will do his best to g More

by tim_terry3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Holden one of the best
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Feb 17, 2023 -

Serra Toyota of Decatur responded

Hello and thank you for taking the time to write about your five-star experience with our Sales Department. We hope that you will continue to choose Serra Toyota Decatur in the future.

February 06, 2023

Bought a 2023 Toyota Tacoma - Cody Moore made it happen with a great personality and a no pressure sales pitch. More

by Rog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Moore
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Feb 06, 2023 -

Rog responded

Very friendly and helpful sales and support teams.

January 25, 2023

I would like to thank Brandon Fall with helping me find my 4-Runner! He was great to work with and so helpful and friendly on any of my questions, I will be recommending him to anyone looking for a new or More

by srenadeg50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fall
Report | Print
Jan 25, 2023 -

Serra Toyota of Decatur responded

We understand that it's a big decision where you purchase your car from and we are grateful that you chose Serra Toyota Decatur. Congratulations on your new Toyota 4Runner and thank you for this 5-star review. If you have any additional needs or questions, our Sales Team will be more than happy to assist you. We hope you have a wonderful day.

January 25, 2023

Very disappointed in Serra Toyota of Decatur, Went in for Service, they Debited my Card 2x @ $510 each, then told me it was My Problem. Classy....... More

by darcy.2
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Stone
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Jan 27, 2023 -

Serra Toyota of Decatur responded

Hello, We take our customer feedback very seriously at Serra Toyota Decatur and would like the opportunity to learn more about your service experience in regard to any charges. Can you please contact me at your earliest convenience? Michael McLeod General Manager 256-340-0330

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